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Posts
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Hi
I am unable to upload images to my enfold theme, it doesn’t display image even though the file path is correct.
Please see screenshot attached and login details below.
http://www.nutritional-insight.co.uk/wp-admin/upload.php
Thanks
RHey Ross_nineteen789!
I tried uploading a picture with the same results, could you check the file permissions of your uploads folder please? https://codex.wordpress.org/Changing_File_Permissions
Cheers!
RikardHi Rikard,
I have checked the permissions folder and all fine. Nothing has been changes at all, it suddenly stopped working last week.
Any other ideas?
Regards
RossHi!
Can you please update Enfold to the latest version 3.2.3 – kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
YigitHey!
In case you missed it, please see – https://kriesi.at/support/topic/image-upload-error-4/#post-474216
Regards,
YigitHI,
I HAVE JUST UPDATED AND IT HAS THROWN THE CSS OUT COMPLETELY – PLEASE VIEW SITE.
http://www.nutritional-insight.co.uk/contact/
THANKS
ROSSHi,
Can you please provide an update as site is now in a very poor state after following your instructions.
Please advise ASAP.
Ross
Hey!
Did you have any CSS customisations in the theme before updating? If so they were overwritten. Do you have any screenshots of how it should look like?
Best regards,
RikardNo CSS customisations at all and cant access previous version of the website.
The image issue has not been resolved either.
Thanks
Hi!
it seems that there are some corrupted files on the installation. Please delete all theme files via FTP and get a fresh copy from your themeforest account. Always be sure to have a backup.
Best regards,
AndyHello Andy,
I have already done this and have just re-done it without any success.
Please feel free to access the FTP for yourself, I have added login details below.
Thanks
RossHey!
I checked the files via FTP and the wp-content folder and folders inside it doesn’t have the correct file permission. It is currently set to 707. You need to set it to 755 or 775. Please refer to this link for the proper permission scheme: https://codex.wordpress.org/Changing_File_Permissions#Permission_Scheme_for_WordPress
Best regards,
IsmaelOk I will do that now but these have not been changed at all and it was working fine? What would cause this change?
I have changed the permissions but still unable to upload images?
Hi Ismael.
It still doesn’t show image in library. Oddly, if you click on the broken image to edit it, it will then appear but as soon as you go back to library to add to post it shows as broken again?
Ross
Hey!
I think it’s working now. Did you fix it? I was able to upload an image. http://www.nutritional-insight.co.uk/wp-admin/post.php?post=477&action=edit
Cheers!
Ismael
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