Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #1418027

    Dear Support,

    Two questions:

    On the home page of my website I have an image that looks good in its original state, but when you click on it to go into lightbox, it looks washed out. Any idea why?

    Also, on the Category gallery page, I’ve figured out how to use the ‘Blog Layout’ to control the style (I added a script I found to my functions.php file), but I still haven’t figure out how to make it so that the image is normal and not cropped… in other words, I’d like a ‘masonry’ presentation that is even, but with the original image ratio. Is there a way to do that?

    Links in the private content.

    Many thanks,

    Tim

    #1418498

    Hey Timothy,
    Thank you for your patience, for the image on your homepage in the lightbox, I can see the difference better when I compare the original image with the lightbox image, I have linked to all three images below.
    I believe that the issue is related to the color profile of your original image, please see this thread in the thread a professional photographer had accidentally changed his Lightroom color profile to ProPhoto RGB and the supporting thread that I referred to had:

    The problem is inside your Photoshop setting. Try Preferences -> Color Setting -> Color Policies and enable the cklickbox at Profile Mismatches and Missing Profiles

    the issue points to the PHP GD Library used by WordPress not being able to create the new image sizes with certain color profiles.
    I’m not a professional photographer and I could be explaining it not quite correctly, but if you used Photoshop or Lightroom or another professional image tool please review the threads and your software settings.
    I hope this helps you identify the issue.

    Best regards,
    Mike

    #1418556

    Dear Mike,

    Many thanks for the thorough reply. I think you are on to something. I use Affinity Photo to export the final file, but I’m also using Capture One 23, so could be a combination of things. I’ll reach out to the Affinity first and see what they say… then report back for any who are interested.

    Any idea how I tackle the second question? How can I make category gallery display the whole image and not cropped? And in doing so, can I keep the presentation clean, like a masonry layout?

    Many thanks, Mike!

    Best,

    Tim

    #1418676

    Hi,
    For your other issue your images are in a portrait size and the element is showing a landscape size, so you could change the image size of the image used.
    The category page is using the “portfolio” image size, so try using the Simple Image Sizes plugin and change the image size in the WordPress ▸ Dashboard ▸ Settings ▸ Media ▸ Media Settings options, look for portfolio size and change the size and disable cropping:
    Enfold_Support_3229.jpeg
    and click the Save Changes button at the bottom of the page, then use the Regenerate Thumbnails plugin, to regenerate all of your images (thumbnails), this plugin works better than the built-in option of the other plugin, as it sometimes stalls if you have a lot of images.

    Best regards,
    Mike

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.