Viewing 11 posts - 1 through 11 (of 11 total)
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    Posts
  • March 31, 2020 at 8:07 pm #1199519
    Herbert_R

    Hi
    I have a strange phenomenon. On one side, many logos are drawn as images. In some cases the image overlay (circle and arrow ) appears on hover, in others not. I can’t see any difference in the creation. My client wants the image overlay (circle and arrow ) on hover to appear over all logos.
    I ask for support.
    Best regards

    April 2, 2020 at 5:10 am #1199949
    Rikard

    Hey Herbert_R,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    April 2, 2020 at 5:21 am #1199953
    Herbert_R
    This reply has been marked as private.
    April 7, 2020 at 10:57 pm #1201719
    Herbert_R
    This reply has been marked as private.
    April 9, 2020 at 2:12 pm #1202307
    Victoria

    Hi Herbert_R,

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

    Best regards,
    Victoria

    April 19, 2020 at 5:17 pm #1205281
    Herbert_R

    Hi Victoria,
    I have disabled all plugins in my staging environment. Unfortunately there are no changes to the described problem.
    Do you have another suggestion?
    Best regards
    Herbert

    April 23, 2020 at 5:00 pm #1206547
    Victoria

    Hi Herbert_R,

    Sorry for the late reply.

    I do not see any errors here and cannot tell why it is happening here, I asked my colleagues to have a look.

    Best regards,
    Victoria

    April 23, 2020 at 5:43 pm #1206568
    Herbert_R

    Sorry,
    I described the problem before:

    Hi
    I have a strange phenomenon. On one side, many logos are drawn as images. In some cases the image overlay (circle and arrow ) appears on hover, in others not. I can’t see any difference in the creation. My client wants the image overlay (circle and arrow ) on hover to appear over all logos.
    I ask for support.
    Best regards

    The situations is the same as before. Please move the mouse pointer over the 2nd logo (beisbarth) and then over the 5th logo (Heka) Then you can see the difference. I want the red circle to always appear, like the 5th logo (Heka).
    Best regards
    Herbert

    April 24, 2020 at 5:36 pm #1206876
    Victoria

    Hi Herbert_R,

    I meant I see the issue, but cannot find what is causing it :) Thank you for clarifying again. Please wait until one of my colleagues reply.

    Best regards,
    Victoria

    June 8, 2020 at 1:50 pm #1220463
    Herbert_R

    Hi Victoria,
    what is the status of processing my request? Can I expect a solution soon? My customer has already asked me for a solution several times.
    Best regards
    Herbert

    June 10, 2020 at 7:16 pm #1221344
    Victoria

    Hi Herbert,

    Can you please recreate the page from scratch and see if the issue persists?

    Best regards,
    Victoria

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