Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • May 17, 2016 at 6:43 pm #633909
    mdmllc

    Hi there! We have a small problem on our website that we designed. Any images inserted into text blocks are not displaying. Instead, only the alt tag is showing up. We have re-uploaded the image and even resaved it but to no avail. How can we remedy this solution?

    Thank you!

    May 17, 2016 at 9:27 pm #634010
    Basilis

    Hey mdmllc!

    Please update to latest enfold version, clear your cache and give it a try.
    Please do let us know after if that solves your issues.

    Thanks a lot for your time and patience

    Regards,
    Basilis

    May 17, 2016 at 9:50 pm #634037
    mdmllc

    No problem, you guys do amazing work.

    I updated the theme to 3.5.4 and nothing. :( Still doesn’t work. I’ve disabled plugins as well and no change.

    May 18, 2016 at 5:32 am #634157
    Vinay

    Hi,

    It appears the image path is incorrect https://velocenashville.com/wp-content/uploads/Arrive-and-Drive-Customers-230×300.jpg

    Please make sure you have the correct image URL if you still have any issues please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username

    Best regards,
    Vinay

    May 18, 2016 at 3:30 pm #634555
    mdmllc

    Oh wow, thank you! We forgot to disable the SSL certificate on our newer sites..
    That solved the problem. You’re aces, guys!

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)
  • The topic ‘Image not showing up but alt is’ is closed to new replies.