Viewing 6 posts - 1 through 6 (of 6 total)
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  • November 23, 2021 at 1:18 am #1330058
    Tia

    Hi
    I have installed WooCommerce on my site and found that the featured image did not appear on the product page.
    I searched the forums and found this thread from 2017, link below,
    https://kriesi.at/support/topic/enfold-theme-woocommerce-product-images-not-showing-as-of-4-4-17/page/2/

    This offered a solution to add the following code to CSS

    .woocommerce-product-gallery {
    opacity: 100 !important;
    }

    This fixed the problem but I am wondering if this is a new problem or still around since 2017?
    In fact, I know that another site I have with Enfold and WooCommerce did not have this problem.
    I am wondering if I should report this or just leave the CSS there?

    Also the Description tab does not show any content either. This is a bigger problem because I do not have a solution for that.

    I am using WordPress Version 5.8.2, WooCommerce Version 5.9.0 and Enfold 4.8.7.1

    Can you help, please? I give site info in Private Content.

    Many thanks
    Tia

    November 23, 2021 at 1:38 pm #1330121
    Rikard

    Hey Tia,

    I’m seeing different results on the page you linked to, depending on if I’m logged in or not. That would indicate a problem with caching/minification. Could you try deactivating all plugins which might be adding anything like that on your site, to see if that changes anything please? I’m also seeing 401 and 409 errors on the page when logged out, but they disappear when logged in.

    Best regards,
    Rikard

    November 23, 2021 at 11:26 pm #1330193
    Tia

    Hi Rikard
    Thank you for looking into the issues.
    I deactivated the caching plugins and was then able to see the Description tab, so that part is resolved, thanks.
    I am not seeing the 401 or 409 errors. I suspect I was making some changes at the time which may have caused the errors (but I’m not sure).
    Could you please look again and let me know if you see the errors again? I will stop any changes until I hear from you.

    Thanks
    Tia

    November 24, 2021 at 5:30 am #1330244
    Rikard

    Hi,

    Thanks for the update. I’m seeing the same layout both when logged in and not now, and I can’t see any error messages. Everything seems to be working as it should on my end.

    Best regards,
    Rikard

    November 24, 2021 at 8:07 pm #1330361
    Tia

    Thanks Rikard.
    I think I’m okay now. You can close this thread.

    Kind regards
    Tia

    November 25, 2021 at 5:39 am #1330391
    Rikard

    Hi,

    Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Image not showing on WooCommerce Product page, or Description Tab content’ is closed to new replies.