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I’ve seen this to be a recurring problem for other users. I am unable to upload some images using the media library >> add new function. All are under the 32 MB limit. Sometimes I get an error, and other times, I see the image as 100% uploaded, but when I switch over to my library, the thumbnail doesn’t show the image (just generic thumbnail with image file name.) I try to add the image and it doesn’t work.
I’ll include login so you can look at my media library.
Can you help?
Hey PabloStennett!
That is an issue of the hosting provider and limitations that can exist ( also the CHMOD of the uplaods folder ).
Please consider to contact them and let us know if they point the issue to something related to the theme.Thanks a lot
Regards,
BasilisHi Basilis,
Can you clarify what exactly you mean by “also the CHMOD of the uploads folder?”) so that I can clarify with my hosting provider?An update:
I was on the phone with my hosting provider for an hour and we spent time doing a few things:We updated my max_execution time from 30 seconds to 200. We also increased the post max and max upload size (to 100 MB.) The upload is still not working. NOTE: I am not receiving an errorr, bu. The progress bar goes to 100% and then, nothing. I switch over to the media library and it’s still the generic thumnail with the file name.
Is that what you’re referring to with limitations? Because it seems if we’ve hit all these, we should be in the clear.
Thank you,
JessicaIt looks like it’s working for now! Just needed time overnight to read the php and ini. Thanks for your help!
Jessica
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