Viewing 8 posts - 1 through 8 (of 8 total)
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  • March 7, 2022 at 1:27 pm #1343474
    AnnemarieDoolin

    Hi Genius’, I load an image (the front page portrait picture) into the media archive at 2560 x 2000px. The fullsize/original shows up in the media dropdown size options the FIRST TIME so I can select that size and does in fact load online the first time. The next time I refresh, I see that the picture is blurred and see from the de-bugger that the image has been rendered to 1183 x 924px. When I open up the image again in media archive to select fullsize (original) again, it is no longer on the options list.

    Could you brilliant genius’ assist me to know why? https://www.henningdaverne.dk/
    Regards,
    Annemarie

    March 8, 2022 at 6:13 am #1343560
    Ismael

    Hey Annemarie,

    Thank you for the inquiry.

    Would you mind providing a screenshot of the panel where you are trying to select the image size? And please post the login details in the private field so that we can check the issue further.

    Best regards,
    Ismael

    March 9, 2022 at 11:54 am #1343810
    AnnemarieDoolin

    Hi Ismael,
    Here are the two screenshots… I upload the image and fullsize is available. I can see it onscreen the full showing but then if I refresh or go into the media archive again, it has defaulted to a 1183x924px size. I did try setting the media archive “largest size” to 2560 x 2000 instead of the setting which it has now of 1030 x1030 but it made no difference.
    Image uploaded to media at fullsize 2560 x 2000px.
    Revisit media archive and fullsize option no longer available..

    THANK YOU very much for you assistance!.
    — Annemarie

    March 9, 2022 at 1:05 pm #1343824
    Rikard

    Hi,

    Thanks for that. It might be the Shortpixel plugin which is doing that, please check the Resize large images setting in the plugin settings.

    Best regards,
    Rikard

    March 9, 2022 at 1:22 pm #1343836
    AnnemarieDoolin

    Hi Rikard,
    THANK YOU so much, we didn’t know about those Shortpixel plugin settings!! The height was set to 924px which explains the default reset.

    Regards Annemarie

    March 9, 2022 at 3:07 pm #1343852
    Rikard

    Hi,

    Great, I’m glad that we could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    March 9, 2022 at 3:12 pm #1343855
    AnnemarieDoolin

    You can close it Rikard, thank you again… every client going forward benefits from what I learn from you guys!!

    March 9, 2022 at 3:17 pm #1343859
    Rikard

    Hi,

    Thanks for letting us know, I’ll go ahead and close this thread for now then :-)

    Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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Viewing 8 posts - 1 through 8 (of 8 total)
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