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Posts
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Hi,
I have a background image in the logo area that is no longer displaying after the last update. I have checked the image URL and it is working. Can I please get some help with this?
Thanks,Hey Keith,
Is it in the header area? What is the exact image I should be looking for? I didn’t see any seemingly broken or missing images when I opened the link.
Best regards,
Jordan ShannonHi Jordan,
This image should display in the header area (logo area at top) http://www.awsp.com/wp-content/uploads/2016/02/bkg-awsp1.jpg
Now, the area is just white.
If you go into the enfold settings you will see that it is set. However, after the update is no longer working.
Thanks,
KeithHi Jordan,
I wanted to touch base with you and find out if we need to escalate this ticket?Thanks,
KeithHi Keith,
I have fixed it for you on your site. Here are the steps I took:
- Go to Enfold > Performance then in CSS file merging and compression set this to Disable – no CSS file merging and compression
- Still in Performance settings, check Delete old CSS and JS files?
Let us know if it’s good on your end too.
Best regards,
NikkoHi khickman,
Glad that we could help. :)
Let us know if you need further assistance or if we can close this thread.Best regards,
Nikko
- The topic ‘Image in Logo Area Not Displaying After Update’ is closed to new replies.