Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • October 19, 2022 at 8:41 pm #1369463
    Tina Michael
    Guest

    is a license for support or for the product? Do I have a license or don’t I?

    I see this is envato:

    Buy license
    Purchased licenses
    You have 1 license for this item. Download.
    Starting a new project? Buy another license.

    Support

    Expired
    Renew support to get help from Kriesi for 6 months.
    $41.13
    Renew support

    October 20, 2022 at 4:08 am #1369517
    Ismael

    Hey Tina Michael,

    Thank you for the inquiry.

    Looks like your Support license has already expired. Please note that the Theme license will never expire and you will always have access to the updates for that specific item. The Support license however will have to be renewed every 6 months so that you can access the support including this forum.

    // https://kriesi.at/support/?envato_item_id=4519990

    Please check this documentation for more info.

    // https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

    Best regards,
    Ismael

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.