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Posts
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Hey hunter_ncmed,
I can see some images not being loaded, I can’t see anything wrong with the form though? Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please post a screenshot of the problem with the form.
Best regards,
RikardPlease find screenshots and login credentials in private content area. Also can use the emulator https://www.ieonchrome.com/# to see the issues with the animations and the forms. These issues were found on IE11 and previous legacy browsers.
Hi,
Yea, this is because Microsoft has stop this support so this cant be solved somehow.
Best regards,
BasilisReally? So I have to find another theme for all my brands? From earlier and different posts about IE 11, Kriesi states that this will be patched in the next version.
Hi,
Thank you for the update.
We were able to reproduce the issue on IE11 but we didn’t find any errors, so we don’t know what’s actually causing the issue. We did encounter an IE issue recently which might be related to this. The solution or patch was added in the beta version of the theme. (see private field)
Let us know if that helps.
Best regards,
IsmaelHello, I would like to ask carefully what the IE11 problem looks like now. My customer wishes that the site also works under IE11. What can I tell him?
Hi,
@stimmungshoch: There is an unsupported JS function that is causing an error in IE. If you can open a new thread, we’ll give you the beta version containing the patch.Best regards,
Ismael@Ismael thanks i will do! best regards Stefan
Having problems with the beta download can anybody assist with this? All php files do not extract properly. Please see link in private content. Thank you.
Hi hunter_ncmed,
You need to use the archive utility that asks for the password it will not work otherwise.
Best regards,
VictoriaThanks Victoria. I’ve never used the archive utility. Can you please explain how to use it to install new theme via FTP? Thank you.
Hi,
Refer to the following: https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install
Best regards,
Jordan ShannonThank you Jordan, but still need a good copy of the beta 4.5.7.1. Please see screenshot for error when using the Archive Utility on Mac. Unable to install Enfold theme folder after unzipping on both PC and Mac. I’ve never had to use a password and have had no problems when downloading earlier versions of the themes from Envato.
Thank you and hoping to get this resolved soon since it has been a few months regarding this issue with no resolution.
Hi,
Sorry for the delay. You may need to install a third party extractor software like WinRAR to properly open the file. The default archive utility doesn’t seem to recognize that the compressed file is password protected, so it doesn’t ask for it and hence the error.
Best regards,
IsmaelThanks for this Ismael. Not sure why the other moderators wouldn’t put this information in their replies and even more confused by Basilis’ response.
Do you have an application that will perform this operation for Macintosh? Please advise and thanks.
Hi,
Sorry for the confusion.
We found these archive software for Mac.
// https://www.izip.com/
// https://www.winzip.com/mac/en/zip-for-mac.htmlWe’re on a Windows machine, so we couldn’t test it. Please let us know if the extractor works so that we can recommend them to other users.
Best regards,
IsmaelSorry for the late reply on this, but it does appear that 4.5.7.1 Beta does fix the form rendering on IE11. Thank you for your assistance and thank you @stimmungshoch for your feedback and tips.
- The topic ‘IE 11 and Legacy Browser Animated Images & Forms Not Displaying.’ is closed to new replies.