Icons showing up as squares - Support | Kriesi.at

Viewing 12 posts - 1 through 12 (of 12 total)

Author

Posts
February 23, 2017 at 2:02 am #750770

goldenfate
Participant

Search icon and social profile icons are showing up as squares, how do I fix this?

February 28, 2017 at 4:04 am #752727

Nikko
Inactive Moderator

Hey goldenfate,

The font isn’t loaded properly on your end with some error similar to what is here: http://crunchify.com/how-to-fix-access-control-allow-origin-issue-for-your-https-enabled-wordpress-site-and-maxcdn/ try the solution that is on that page. HOpe this helps.

Best regards,
Nikko

February 28, 2017 at 8:41 am #752783

goldenfate
Participant

Hi Nikko,

I just added the code to modify the fonts in my .htaccess but it still didn’t change anything. Can you check to see if I put it in the right place. I don’t have https: so I know that’s not the problem.

March 1, 2017 at 2:22 pm #753726

Rikard
Keymaster

Hi,

Search and social icons are showing fine on my end, did you try to clear your browser cache and reload a few times? You could also try a different browser.

Best regards,
Rikard

March 5, 2017 at 8:57 pm #756023

goldenfate
Participant

Ok it’s working now, thank you so much!

March 6, 2017 at 8:58 am #756243

Basilis
Inactive Moderator

Hey!

Happy we can help.
Please remember to create a new ticket if you need anything else from us.
Also take a moment to rate enfold, under your Themeforest Account -> Downloads.

Thank you very much

Cheers!
Basilis

November 22, 2018 at 5:20 pm #1036624

Digno1
Participant

This reply has been marked as private.

November 22, 2018 at 5:32 pm #1036633

Nikko
Inactive Moderator

Hi Digno1,

Yes please. Also if you can give us a link to your site.
You can post it in private content.

Best regards,
Nikko

November 22, 2018 at 6:43 pm #1036692

Digno1
Participant

This reply has been marked as private.

November 22, 2018 at 8:01 pm #1036767
Nikko
Inactive Moderator
Hi Digno1,

Thanks. It seems you have a different issue, I’m seeing this error in the console:
```
Failed to decode downloaded font
```
Try to check the solution here: https://css-tricks.com/forums/topic/custom-fonts-returns-failed-to-decode-downloaded-font/#post-238852
The user in this thread said it worked: https://kriesi.at/support/topic/social-media-icons-missing-in-latest-theme-update/#post-730174
Hope this helps.

Best regards,
Nikko
November 22, 2018 at 8:48 pm #1036793

Digno1
Participant

This reply has been marked as private.

November 23, 2018 at 2:54 am #1036828

Nikko
Inactive Moderator

Hi Digno1,

Glad that we could help you :)
Feel free to comeback if you need further assistance.
Thanks for using Enfold and have a great day!

Best regards,
Nikko
Author

Posts

Viewing 12 posts - 1 through 12 (of 12 total)

You must be logged in to reply to this topic.