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AuthorPosts
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February 11, 2020 at 2:03 pm #1183473
https://www.hotelladdict.se/
Hi,
can you tell me why the 3 icons on https://www.hotelladdict.se/
is not visible on mobile.
It the same for blog post and category pages.
Thanks.
Charlotte
February 11, 2020 at 2:09 pm #1183479Hi Charlotte :)
You are currently using an older version of the theme which is not compatible with your WordPress version.
Envato has updated their API and we have implemented those changes in Enfold 4.5. Since you are using an older version than 4.5, you would need to manually update the theme to the latest version – https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp. After updating the theme, please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and generate a Personal Token to insert in theme options so you can receive future updates from WP dashboard.
Regards,
YigitFebruary 11, 2020 at 5:57 pm #1183623Thanks Yigit :) BUT it’s still not working.
I have updated to the latest enfold now and empty cache on my mobile but still can’t see the 3 icons.
Why?Best regards
CharlotteFebruary 12, 2020 at 3:19 pm #1183906Hi,
I just checked your website and icons are loading fine on my end. Please make sure to flush browser cache as well. You can alternatively try checking your website on a private page – https://support.apple.com/en-gb/HT203036
Best regards,
YigitFebruary 12, 2020 at 3:40 pm #1183920Yes it works on computer BUT not on mobile, and I have empty the cache on my mobile.
Best regards
CharlotteFebruary 12, 2020 at 3:46 pm #1183922Hey!
It works fine on mobile as well on my end. My previous screenshot was from mobile Safari and now i attached a screenshot from mobile Chrome in private content field.
Edit: I noticed you were talking about the icons in the header added using widget area. They are hidden with header on mobile. Please add following code to Quick CSS
@media only screen and (max-width: 767px){ .responsive #header_main_alternate { display: block; }}
Regards,
YigitFebruary 12, 2020 at 3:56 pm #1183926Thanks Yigit :) sorry for the confusion! Yes, I meant under the header. Works fine now the code added.
February 12, 2020 at 4:15 pm #1183930 -
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