Icons not showing since updating WP - Support | Kriesi.at

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May 12, 2016 at 7:36 am #631176

tambuzi
Participant

Since updating to WP 4.5.2 the following icons are not displaying on my sites. I down graded to WP 4.4.2 and the icons work.

<p style=”text-align: left;”>Contact me by:
[av_font_icon color="#799e42" icon="1" size="15px" position="left" use_link="{{use_link}}" link="" linktarget="no"] +61 3 9018 9332
[av_font_icon color="#799e42" icon="38" size="15px" position="left" use_link="{{use_link}}" link="" linktarget="no"]+61 3 5433 3636
[av_font_icon color="#799e42" icon="2" size="15px" position="left" use_link="{{use_link}}" link="" linktarget="no"] 0412 049760</p>

May 13, 2016 at 4:54 am #631773

Rikard
Keymaster

Hey tambuzi,

Icons are showing fine on my end on both sites. If you are still having problems then please clear your browser cache and reload a few times.

Regards,
Rikard

May 13, 2016 at 5:26 am #631787

tambuzi
Participant

Hi Rikard,
I have tried in two other browsers where the pages had not been loaded. The icons I am referring to are not visible on the website mentioned but are visible on the one that is an old install of WP – when I upgrade to the new version of WP the icons are not vissible when I roll back the icons are visible
Just to clarify I am not referring to the icons that are above the icon boxes (in blue). I am referring to 3 small icons that are in the Telephone/Fax icon box – to the left of the phone numbers should be a small icon (phone/fax/mobile) these are visible on one page (and are green in colour) but not the other.

I hope that we are looking at the same icons?

Thanks for your response!

May 13, 2016 at 6:00 am #631808

BrendaSarg
Participant

I had the same issue, had to update all of my sites to Enfold 3.5.4 to bring them back.

May 14, 2016 at 3:42 am #632273
tambuzi
Participant
Hi Rikard,
There also seems to be an issue with the Colour section. On my page that has the issue with the icons not being visible (which is updated to the most up to date versions of WP and Enfold) an image set in the a ‘colour selection’ does not appear when setting the image with Paralax in the colour section setting – on the page where I have rolled back WP = the image is appearing correctly spanning the available browser size.
- This reply was modified 8 years, 6 months ago by tambuzi.
May 16, 2016 at 5:35 am #632717

Rikard
Keymaster

Hi,

Please see screenshot in private of what I’m seeing on my end on your install with the latest version of WordPress. Try to check it on a different machine as it’s likely that you are getting cached results.

Best regards,
Rikard

May 17, 2016 at 5:00 am #633448

tambuzi
Participant

Hi Rikard,

Your screen shot is exactly what I am seeing and your screen shot does NOT show the icons I am referring to. The icons I am referring to are not the ones in blue which are displayed above the icon boxes. The icons I am referring to are in the text of the icon box – there should be 3 small icons (phone/fax/mobile) they should appear before the telephone number text in the first “Telephone and Fax” icon box. These icons are not shown in your screen shot – this is nothing to do with browser caching – they are just not visible and this is an issue since WP was updated. I have rolled back WP on my other site and these icons are visible – refer to attached screen shot. I thought you should know about this.

There is also a problem with “Paralax” in the colour section setting. When I select Paralax in the new version of WP the image is not visible – so in my “blue/orange site” I have set the image to “fixed” but of course it is not enlarged across the browser – in my older page which has not bee updated to the new version of WP the image is seen across the whole browser.

As mentioned the text that is in the icon box is the following code:
<p style=”text-align: left;”>Contact me by:
[av_font_icon color="#799e42" icon="1" size="15px" position="left" use_link="{{use_link}}" link="" linktarget="no"] +61 3 9018 9332
[av_font_icon color="#799e42" icon="38" size="15px" position="left" use_link="{{use_link}}" link="" linktarget="no"]+61 3 5433 3636
[av_font_icon color="#799e42" icon="2" size="15px" position="left" use_link="{{use_link}}" link="" linktarget="no"] 0412 049760</p>

May 18, 2016 at 5:12 am #634148

Rikard
Keymaster

Hi,

Ah ok, I see what you mean now. They are showing but they are very small and I’m guessing the wrong colour? Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

May 18, 2016 at 5:13 am #634149
Rikard
Keymaster
Hi again,

Adding this to the bottom of your functions.php file under Appearance–>Editor might work:
```
function modify_jquery() {
if (!is_admin()) {
	wp_deregister_script('jquery');
	wp_register_script('jquery', 'https://code.jquery.com/jquery-1.11.3.min.js');
	wp_enqueue_script('jquery');
}
}
add_action('init', 'modify_jquery');
```
Best regards,
Rikard
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