Viewing 12 posts - 1 through 12 (of 12 total)
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  • June 8, 2017 at 5:53 am #805430
    acastle

    Hi

    My icons are not showing and also I am not able to activate the advanced layout editor on new pages.

    I have followed this for the icon issue:

    Enable CORS (Cross-Origin Resource Sharing)

    but it hasn’t helped.

    I have reset the htaccess file and disabled a bunch of plugins that I recently installed, makes no difference

    Would be grateful for help. Login details are in the private content box below

    • This topic was modified 7 years, 5 months ago by acastle.
    June 8, 2017 at 1:50 pm #805571
    acastle

    Also, website was built on another domain and has a parked domain on it. I recently updated the site url and wordpress url to be the same

    June 9, 2017 at 9:36 am #805933
    Rikard

    Hi,

    Thanks for the login details. I can see some error messages on the site so I think it’s a plugin conflict, did you try to disable all plugins? I see quite a few still active on your site.

    Best regards,
    Rikard

    June 9, 2017 at 11:14 am #806011
    acastle

    I have disabled all plugins and it makes no difference. I have also just restored the site to a time before the issues started, and I still have the same problem!

    June 11, 2017 at 5:55 am #806457
    Rikard

    Hi,

    Thanks for the feedback. The problem might be the URLs you are using for the site and WordPress since the browser seems to be blocking resources, what happens if you change the one of them so both are the same?

    Best regards,
    Rikard

    June 11, 2017 at 8:23 am #806498
    acastle

    Hi, that’s what seemed to cause the problem.

    The original setup had the different urls and was working fine. Some other plugins had issues with this so I changed them to match (changed the wordpress url to match the site url. Site url is parked on the wordpress url.

    Once I did this the issues started and now changing it back has not fixed the problem

    June 12, 2017 at 6:38 am #806724
    Rikard

    Hi,

    Ok, thanks for the feedback. Do you mind if we have a go? If we can, which one should we change?

    Best regards,
    Rikard

    June 12, 2017 at 7:22 am #806756
    acastle

    Yes that’s fine – url in private content should be used for both –

    • This reply was modified 7 years, 5 months ago by acastle.
    June 12, 2017 at 12:41 pm #806851
    Rikard

    Hi,

    Thanks for that, I changed both URLs to that URL and now the icons are displaying, could you verify on your end please?

    Best regards,
    Rikard

    June 12, 2017 at 4:18 pm #806935
    acastle

    Thanks! All working correctly now! Can you let me know what you did so I know for future reference?

    Appreciate all your help!

    June 12, 2017 at 7:21 pm #807026
    John Torvik

    Hi,

    Rikard just changed the URLS on Dashboard > Settings > General -> http://prntscr.com/fixbbh

    Best regards,
    John Torvik

    June 13, 2017 at 12:51 am #807177
    acastle

    OK, thanks. I had done the same thing through PHPMyAdmin, not sure why mine caused so many problems, but anyway, fixed now!

    Thanks

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Viewing 12 posts - 1 through 12 (of 12 total)
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