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  • #1108106

    So I have my main website that is working fine and displaying the social media icons fine. However I have to link our site to one of our providers sites. They are using a subdomain and I thought I worked out all the bugs but the social media icons are not displaying correctly on their pages. I had an error with CORS and I added the code to the .htaccess file like you suggest and the errors went away but it did not fix my issue and I don’t know what is wrong with it. Any help you could give would be appreciated. I have tried refreshing cache and going on other machines and it does not seem to fix the issue.

    #1108212

    Hey jblacksten,

    Thanks for the links, the subdomain isn’t working though. Please see private.

    Best regards,
    Rikard

    #1108882

    Hi Rikard,

    I tracked down the ERR_EMPTY_RESPONSE and it is caused by a feature I had on in mail munch. The web developer who owns clients.delawaresbdc.org just keeps sending me screen shots of the error message The origin ‘https://clients.delawaresbdc.org’ did not find ‘https://clients.delawaresbdc.org’ in the Access-Control-Allow-Origin response header for the cros-origin font resource at ‘https://delaware.org/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/assets/fonts/entypo-fontello.woff’

    I have added the code:
    <FilesMatch “.(ttf|otf|woff)$”>
    <IfModule mod_headers.c>
    Header set Access-Control-Allow-Origin “*”
    </IfModule>
    </FilesMatch>

    like this https://kriesi.at/documentation/enfold/icon/#icons-are-showing-as-rectangular-boxes- says but it does not seem to work.

    #1109147

    Hi jblacksten,

    Can you try to manually replace the ” (double quote)? sometimes replacing the single and double quotes fixes the issue.

    Best regards,
    Nikko

    #1119584
    This reply has been marked as private.
    #1119766

    Hi graou99,

    Is this what you tried and it did not work? https://kriesi.at/documentation/enfold/icon/#icons-are-showing-as-rectangular-boxes-

    I tried checking your site but it returns a 500 internal server error.

    Best regards,
    Rikard

    #1119880

    yes, that’s exactly what I tried to do. No worries with ” .htaccess” and when I inserted the text ” web.config “, named at home “wp-config.php” because I did not find “web.config” (is that the mistake?), I received an email jetpack instantly. I thought that by erasing the text inserted everything would be in order, but I do not know enough about it and I do not understand english very well. I must have made a mistake. Can you help me because, I m enable to see the mistake and, there, wanting to have icons like in the demo, I lost the website. :-(

    #1120048

    Hi graou99,

    Thanks for the update, the web.config part is only valid for a particular server so it shouldn’t be necessary. It should NOT go in wp-config.php, please try to remove everything which you added to that file. If you need further help then please post FTP login details in private.

    Best regards,
    Rikard

    #1120116

    Thank you very much for this explanation. I will never touch this file again !! I tried to erase everything, but it doesn’t change anything. Can you watch? I’ll attach the ftp login codes to you. thank you very much.

    #1120378

    Hi graou99,

    Thanks for that, though I can’t see anything which doesn’t belong in wp-config.php file unfortunately. Did you do any other changes which might be causing this problem?

    Best regards,
    Rikard

    #1120692

    Thank you very much. I have not changed anything other than the two files. So I reset these two files through OVH, as they were before I edit them and everything went back to normal, including the incons. I didn’t understand why, but the main thing is that it works.

    #1120872

    Hi graou99,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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