Tagged: ,

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • March 2, 2017 at 11:40 pm #754728
    dxradmin

    Following our update to WP 4.7.2, the entypo-fontello icons are no longer displaying in published documents or when previewing new documents. They do display in edit mode.

    March 4, 2017 at 8:01 am #755521
    Rikard

    Hey dxradmin,

    Please try following this: http://kriesi.at/documentation/enfold/enable-cors/

    Best regards,
    Rikard

    March 6, 2017 at 8:56 pm #756586
    dxradmin

    Tried that with no success. What is strange is the fonts do appear when viewing the page in edit mode, but then disappear when choosing “Preview” or viewing the final published page.

    March 13, 2017 at 9:30 am #759878
    Ismael

    Hi!

    All of the “before” and “after” pseudo elements in the page are missing. These pseudo elements contain the icons. Did you add any modifications to the theme? Please deactivate all plugins then post the login details here so that we can inspect it.

    Best regards,
    Ismael

    March 13, 2017 at 7:31 pm #760218
    dxradmin

    I have provided administrative access. This is a live site and disabling plugins will remove critical functionality. As a result, we have left plugins enabled but grant you permissions to temporarily disable them while investigating this issue. We would ask that you let us know when you disable them and reenable them as soon as possible.

    FYI: We did try disabling plugins immediately after this issue appeared, but it did not resolve the issue.

    March 13, 2017 at 10:54 pm #760313
    janetgot

    We are also having this issue… weird, but try making a small edit and saving the page… we got our icons back after doing this.

    March 14, 2017 at 6:46 am #760457
    Ismael

    Hey!


    @dxradmin    : I’m sorry but what is the login url? I tried wp-admin and wp-login but it’s not working.

    Cheers!
    Ismael

    March 14, 2017 at 4:44 pm #760833
    dxradmin

    I will include it in a private message.

    March 15, 2017 at 8:12 am #761200
    Ismael

    Hi!

    Thank you for the update. It’s loading now but the login credentials are not working. Please check it carefully.

    Cheers!
    Ismael

    March 15, 2017 at 4:42 pm #761494
    dxradmin

    My apologies. I have provided updated credentials.

    March 16, 2017 at 3:37 pm #761990
    Ismael

    Hi!

    I’m afraid that’s not working at all. Please check the info carefully.

    Cheers!
    Ismael

    March 16, 2017 at 4:17 pm #762034
    dxradmin

    Strange.

    March 18, 2017 at 4:11 am #762804
    Ismael

    Hey!

    It’s not working because of the following css code in the Quick CSS field.

    #top .avia-font-entypo-fontello, body .avia-font-entypo-fontello, html body [data-av_iconfont="entypo-fontello"]::before
{    font-family: "entypo-fontello"; display: none !important; }

    Best regards,
    Ismael

  • Author
    Posts
Viewing 13 posts - 1 through 13 (of 13 total)
  • You must be logged in to reply to this topic.