Viewing 4 posts - 1 through 4 (of 4 total)
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  • October 19, 2020 at 4:26 pm #1254066
    epurchase

    Hello,
    Again the icons are missing on the live site (https://shamsgroup.com/).

    Reported the same issue in the beginning of this month, which got resolved successfully. But the icons are missing again, recently synced the staging & live site, is it recurring because of it. Please help me resolve this issue.
    Staging site: http://w68.f91.myftpupload.com/

    Thanks,
    Naveena

    October 19, 2020 at 5:53 pm #1254113
    Nikko

    Hey Naveena,

    I have checked your site and I can see those icons are served via CDN: https://secureservercdn.net/
    Please disable CDN, if you’re on Godaddy there’s a setting that you can turn off ( based on another enfold users who had similar issue: https://kriesi.at/support/topic/social-icons-not-showing-6/ )
    if you can’t find it or not using godaddy then you can try to ask for your hosting provider to do it.
    Best regards,
    Nikko

    October 20, 2020 at 11:24 am #1254304
    epurchase

    Hi Nikko,

    Icons are showing up on the live website after disabling the CDN on the GoDaddy site.
    Thanks for the great support!

    Regards,
    Naveena

    October 20, 2020 at 11:59 am #1254318
    Yigit

    Hi Naveena,

    Glad Nikko could help! Let us know if you have any other questions or issues :)

    Best regards,
    Yigit

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