Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #1199187

    Hi,

    Icons missing, social and search, in Firefox and Chrome. Works in Safari.

    Can someone help me?

    #1199467

    Hi Konstlist16,

    What version of Enfold are you using? if you are using 4.6.3.1 then you need to update to the latest version to fix it.
    Make sure to have a backup first.

    Best regards,
    Nikko

    #1209467

    Hi,

    I have the latest version 4.7.4.

    #1209766

    Hi Konstlist16,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.