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  • December 12, 2019 at 11:53 am #1165165
    Tom

    Howdy?

    in the Avia Editor the icons are not displayed.

    I tried to solve the problem by wp reset and re-upload, but I didn’t succeed.

    What do I have to do?

    Screenshot

    Next thing is, that the colorpicker will not work to

    Screenshot2

    Many greetings

    Tom

    • This topic was modified 4 years, 11 months ago by Tom.
    December 12, 2019 at 7:07 pm #1165290
    Nikko

    Hey Tom,

    I tried the ftp credentials and settings you mentioned in filezilla and it doesn’t seem to work, please check.
    Can you try to re-upload the Enfold theme?

    Best regards,
    Nikko

    December 13, 2019 at 10:27 am #1165452
    Tom

    Hey,

    i have change the ftp credits, so they will work now.
    I have upload enfold via ftp 2 times, but it didnt fix it.

    tom

    December 13, 2019 at 11:34 am #1165471
    Tom

    The entire theme appears to be damaged. I reinstalled it under clean conditions and had the same problems.

    INFO:
    I have no problems with the main theme. The problems only appear when I activate the Enfold Child Theme.

    Download from here

    • This reply was modified 4 years, 11 months ago by Tom.
    December 13, 2019 at 3:50 pm #1165562
    Nikko

    Hi Tom,

    Thanks for the ftp access, it works now.
    The issue with images are the uploaded images could not be read, I have replaced some of theme (advanced layout builder icons/images and theme options).
    Can you try to download the theme again in themeforest and re-upload?
    As for the child theme, the problem with it was you’ll need to use enfold-child folder inside enfold-child when you unzip it.

    Best regards,
    Nikko

    December 16, 2019 at 12:57 pm #1166347
    Tom

    Hey Nikko,

    it works now fine. Thanks for your help.

    Tom

    December 16, 2019 at 3:02 pm #1166417
    Yigit

    Hi,

    Glad Nikko could help! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

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