Viewing 14 posts - 1 through 14 (of 14 total)
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  • March 31, 2014 at 6:12 am #245277
    Marssolutions

    Hey Enfold.

    Is there an issue with your icons placed in a colour section not ‘linking’ to their destination with iPad or other tablets? A page we’ve set up works fine on smartphones, and desktops, but we’re having issues with tablets. The icons are not ‘splashing’ and appear static with no linking ability.

    Thank you.

    March 31, 2014 at 5:31 pm #245542
    Ismael

    Hey Marssolutions!

    Thank you for using the support forum!

    Most of the animations are disabled when viewing on a mobile device to improve loading speed but certainly not the links. If you don’t mind, please post the link to the actual page with the icon problem. Make sure that you have the latest version of the theme which is Enfold 2.6.2. We’ll be happy to assist you once we have taken a closer look at the issue.

    Regards,
    Ismael

    April 1, 2014 at 12:53 am #245801
    Marssolutions
    This reply has been marked as private.
    April 1, 2014 at 3:22 pm #246068
    Ismael

    Hey!

    Thank you for the link.

    I’ll ask Devin and Josue to check this on their end. Please try this on Quick CSS or custom.css:

    .avia_mobile #top .av-parallax-section{z-index: 0;}

    This is the fix Kriesi provided on one of the topics with the same issue.

    Best regards,
    Ismael

    April 2, 2014 at 1:16 am #246331
    Marssolutions

    Thanks Ismael,

    April 2, 2014 at 1:22 am #246335
    Marssolutions
    This reply has been marked as private.
    April 2, 2014 at 9:14 am #246414
    Ismael

    Hi!

    I’m sorry if you’re having this issue. Is this happening on another page? If you don’t mind, please list the steps that you have taken to create the section with the links. I’ll ask Kriesi to check this.

    Best regards,
    Ismael

    April 2, 2014 at 11:09 pm #246766
    Marssolutions
    This reply has been marked as private.
    April 5, 2014 at 3:25 am #247709
    Marssolutions
    This reply has been marked as private.
    April 10, 2014 at 12:52 am #249504
    Marssolutions
    This reply has been marked as private.
    April 10, 2014 at 7:35 am #249620
    Ismael

    Hey!

    I’m sorry for the delay. We’re still investigating the issue. You’re having the same problem with this one and deactivating a plugin fix it for him. I hope the same thing can fix it on your end.

    https://kriesi.at/support/topic/ipad-and-iphone-page-links-not-working-urgent-unresolved/

    If that doesn’t work, please add this on Quick CSS or custom.css:

    @media only screen and (max-width: 989px) {
.avia-section {
background-attachment: scroll !important;
}
}

    Regards,
    Ismael

    April 10, 2014 at 8:59 am #249658
    Marssolutions
    This reply has been marked as private.
    April 12, 2014 at 3:07 am #250413
    Ismael

    Hi!

    We’re still investigating the issue and changing the background attachment to scroll should fix the links on mobile devices. Please refer to this link: https://kriesi.at/support/topic/mobile-problem/

    After that, add this on Quick CSS or custom.css:

    @media all and (min-width: 1024px) {
.avia-section {
background-attachment: fixed !important;
}
}

    Best regards,
    Ismael

    April 15, 2014 at 4:52 am #251412
    Marssolutions
    This reply has been marked as private.
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