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Viewing 26 posts - 1 through 26 (of 26 total)
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  • December 2, 2013 at 7:48 pm #195432
    SurigliaStudio

    Hello,
    i tried to upload 2 iconfont via manager and i get this error:
    Couldn’t add the font.
    The script returned the following error:

    Fatal error: Class ‘ZipArchive’ not found in /web/htdocs/www.studiovitruvio.it/home/v3/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/font-manager.class.php on line 103

    I already tried to deactivate all the plugins and upload the enfold theme via FTP but still got the same message.
    Please help.

    December 4, 2013 at 8:15 am #195985
    Josue

    Hey bitinteractive!

    What version of PHP does your server have?

    Regards,
    Josue

    December 4, 2013 at 10:13 am #196035
    SurigliaStudio

    Hello,
    version 5.3.27

    December 5, 2013 at 10:51 am #196585
    Dude

    Hey!

    ZipArchive is a standard php function: http://www.php.net/manual/en/class.ziparchive.php
    If your server returns an error like “Class ‘ZipArchive’ not found” please contact your hoster and ask the server administrator to activate the ZipArchive class/feature for you. Maybe they need to update the php version or change the php.ini config file for you.

    Regards,
    Peter

    March 24, 2014 at 4:07 pm #242138
    rseybold

    I get the following error when uploading a font via iconfont manager…

    Couldn’t add the font.
    The script returned the following error:

    Fatal error: Call to a member function attributes() on a non-object in /……./themes/enfold/enfold/config-templatebuilder/avia-template-builder/php/font-manager.class.php on line 179

    I am using PHP 5.3

    • This reply was modified 11 years, 7 months ago by rseybold.
    March 24, 2014 at 8:48 pm #242334
    Gashland Evangelical Presbyterian Church
    This reply has been marked as private.
    March 25, 2014 at 3:38 am #242472
    Ismael

    Hi!

    Please ask your host if the php option Ziparchive is enabled. Switch to a default theme then switch back to Enfold, try to upload the fonts again.

    Best regards,
    Ismael

    March 25, 2014 at 6:16 am #242530
    rseybold

    Hi Ismael,

    ZIP is enabled, switching leads to same error.

    phpinfo says:

    zip

    Zip enabled
    Extension Version $Id: bdd35a2ede0347a3df239de1e7dc5d7e588f00c3 $
    Zip version 1.11.0
    Libzip version 0.10.1

    March 25, 2014 at 6:16 am #242531
    rseybold
    This reply has been marked as private.
    March 25, 2014 at 6:27 am #242535
    rseybold
    This reply has been marked as private.
    March 25, 2014 at 6:38 am #242544
    rseybold
    This reply has been marked as private.
    March 26, 2014 at 4:11 pm #243401
    Gashland Evangelical Presbyterian Church

    Hi Ismael,

    I checked with my host and our php option Ziparchive is enabled, I am still getting the error code when I try to upload icons…

    March 27, 2014 at 1:02 am #243597
    chapdes

    Hi bitinteractive,

    I have the same problem, as I get the fatal error message in line 179 of the font manager class of Enfold, whenever I try to upload fontello icons.

    This will save me of all the fixes you’ve tried so far.

    Please let me know if you are able to get a final fix, and so will I.

    Regards

    March 27, 2014 at 10:09 pm #244085
    Foundry172

    I also get this error…..all the same replies. I also have ZipArchive installed….If its broke just say so… And let us know on a estimated time for a fix.

    March 27, 2014 at 10:15 pm #244087
    chapdes

    I’ve just just checked with my host and they’ve said ZipArchive is a default setting in their servers.

    March 28, 2014 at 1:19 pm #244327
    Ismael

    Hi everyone!

    As always, thank you for using the theme!

    A lot users are reporting the same. Unfortunately, we are not sure what’s causing the issue. We have reported it to Kriesi.

    Cheers!
    Ismael

    March 28, 2014 at 4:44 pm #244462
    Gashland Evangelical Presbyterian Church
    This reply has been marked as private.
    March 31, 2014 at 4:10 pm #245495
    Gashland Evangelical Presbyterian Church
    This reply has been marked as private.
    April 3, 2014 at 7:24 am #246895
    Ismael

    Hi!

    As always, thank you for using the support forum.

    Thank you for the login details. If you don’t mind, please post the the topic on a separate thread. Post the login details for the wordpress dashboard and FTP. Set it as a private reply.

    Regards,
    Ismael

    April 15, 2014 at 12:50 am #251375
    Kriesi

    Hi!

    I am still investigation the problem. would you mind posting your wordpress login details AND FTP details in a private reply so I can modify the necessary php files directly?

    Once I found a solution I will update the theme accordingly :)

    Cheers!
    Kriesi

    April 15, 2014 at 7:38 am #251467
    rseybold
    This reply has been marked as private.
    April 16, 2014 at 1:48 pm #252081
    Kriesi

    Hey @rseybold !

    Thanks for that. Mind adding FTP credentials as well? In order to fix the problem I will need to do some trial/error testing with a few lines of code, something which is not really possible without FTP access to the theme folder :)

    Cheers!
    Kriesi

    April 16, 2014 at 2:05 pm #252098
    rseybold
    This reply has been marked as private.
    April 16, 2014 at 2:24 pm #252108
    Kriesi

    Thanks!

    Icon uploading should work fine for you now ;)
    We will include the fix in the next update (version 2.7)

    April 16, 2014 at 5:17 pm #252223
    rseybold
    This reply has been marked as private.
    April 17, 2014 at 1:47 pm #252675
    Kriesi

    Hi!

    We changed the config-templatebuilder/avia-template-builder/php/font-manager.class.php file.
    Version 2.7 will include the fix as well ;)

    Best regards,
    Kriesi

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