Viewing 16 posts - 1 through 16 (of 16 total)
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  • #928539

    Hi,

    after newest update, my Icon boxes dont respond to Equal height.
    The flow individual – and the buttom margin is also wrong.

    • This topic was modified 6 years, 9 months ago by jjdenmark.
    #928995

    HI,

    there is more after the new update.

    On the coach overview, when clicking on a coach, the profile image is now unsharp?

    • This reply was modified 6 years, 9 months ago by jjdenmark.
    #929406

    Hi,

    Sorry for the delay, please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Vinay

    #929698

    Info in private

    #929702

    There seems to be a major CSS issue (either statements have been moved and files are not loaded or some statements have been deleted by incident). I just found out for my “button” and your “iconbox” is there too!

    https://kriesi.at/support/topic/css-issue-shortcodes-css-by-theme/ (I compared the both files in an earlier vs. latest version)…

    Best regards,
    Jurgen

    #929714

    @Jurgen – sorry what?

    #929717

    I am just saying that there seems to be a CSS issue in the latest version of Enfold (just detected that on a webshop of mine, cfr the other topic). That’s information for the moderators / developers as a lot of issues are related to 1 problem that will probably need a fix…

    #929721

    @Jurgen, ahh okay, thanks for heads up.

    #930316

    Hi jjdenmark,

    Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

    
    
    #after_section_1 .av_one_half .iconbox.iconbox_top,
    #after_section_1 .av_one_half .iconbox.iconbox_top .iconbox_content {
      min-height: 322px;
      margin-bottom: 20px;
    }
    

    If you need further assistance please let us know.

    Best regards,
    Victoria

    #930502

    Great, is solved the issue on the front page.

    See private

    #931242

    Hi jjdenmark,

    Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

    
    .page-id-17 #main .av_one_half .iconbox.iconbox_top,
    .page-id-17 #main .av_one_half .iconbox.iconbox_top .iconbox_content {
      min-height: 412px;
      margin-bottom: 20px;
    }
    

    Not, sure I understand, what do you mean by the image being weird. Can you please explain a bit more?

    If you need further assistance please let us know.

    Best regards,
    Victoria

    #931313

    Not, sure I understand, what do you mean by the image being weird. Can you please explain a bit more?

    The resolution is low – it looks like the image is streatched.

    #931916

    I made a roll back.

    Do you know if the changes in the new update, will be reversed in the near future?

    #932138

    Hi,

    Can you elaborate a bit more what you are talking about?
    NOt sure that we can understand the exact info please.

    Thank you

    Best regards,
    Basilis

    #932359

    Yes, after updating fortiusfitness.de to newest version, boxes dont flow equal anymore, they flow individual.

    And images on the coach sibside (when clicking on a coach) is streatched 100% – where wee had 296px before.

    On fortiusfitness.dk I just rolled back for now.

    But I can figure out if its a update problem in general or just on this setup (maybe some of our other CSS is the problem)

    #932757

    Hi,

    If you recently updated enfold theme to 4.2.6 and having some issue or if you are planning to update here is what you should do to resolve this issue:

    The PHP upgrade is required one time only. As PHP 5 security development will stop by the yearend it’s another reason to upgrade to PHP 7. Once you perform the below steps you should have no issue upgrading the theme from theme options in the future :)

    1. Deactivate all plugins.

    2. Update the PHP version being used by your hosting server to PHP 7 by getting in touch with your hosting company.

    Access your site with FTP or log in to your control panel and access the site via File Manager and perform the below steps:

    3. Access your WordPress site root folder and rename the current .htaccess file to .htaccess.bak. Login to WordPress admin area go to settings > permalinks > select “Post name” and save changes.

    4. Define a higher memory limit in WordPress and if possible increasing the memory on the hosting server.

    To increase the WordPress memory limit please access wp-config.php file and add the below line

    define('WP_MEMORY_LIMIT', '256M');
    

    For a detailed explanation please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    and you can contact your service provider to increase the memory limit.

    5. Lastly, please go ahead and delete the “enfold” folder in wp-content/themes/ and upload a fresh copy of the “enfold” theme files. Do NOT leave the old “enfold” theme folder with corrupt files on the server, DELETE and upload a fresh copy of the theme files.

    Best regards,
    Vinay

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