Viewing 16 posts - 1 through 16 (of 16 total)
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    Posts
  • June 30, 2017 at 8:25 am #814852
    volmering

    hey there,

    i got a few month ago a snippet from josue for my functions.php, to make the tooltip (image hotspot) stay on click.

    function add_custom_script(){
?>
<script>
(function($){
    $(window).load(function() {
    	new $.AviaTooltip({'class': "avia-tooltip avia-icon-tooltip", event: "click", data: "avia-icon-tooltip", delay:0, scope: "body"});
    });
})(jQuery);
</script>
<?php
}
add_action('wp_footer', 'add_custom_script');

    but somehow it doesnt work anymore

    • This topic was modified 7 years, 4 months ago by volmering.
    June 30, 2017 at 4:30 pm #815031
    Victoria

    Hey volmering,

    Could you please give us a link to your website, we need more context to be able to help you.
    Best regards,
    Victoria

    July 5, 2017 at 7:51 am #816652
    volmering

    oh sorry. see below plz

    July 6, 2017 at 1:35 pm #817238
    Victoria

    Hi volmering,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
    Best regards,
    Victoria

    July 6, 2017 at 1:37 pm #817240
    volmering

    sure, and thx for your assistance

    July 8, 2017 at 2:09 pm #818158
    Victoria

    Hi volmering,

    Try this tooltip initiation instead

    
new $.AviaTooltip({'class': "av-image-hotspot av-display-hotspot", event: "click", data: "avia-icon-tooltip", delay:0, scope: "body"});

    Best regards,
    Victoria

    July 8, 2017 at 2:42 pm #818164
    volmering

    hey victoria, thank you.

    but didnt work. sorry

    July 10, 2017 at 8:14 am #818587
    Jordan Shannon

    Hi,

    Have you added any updates or additional plugins that may have effected the original solution given to you?

    Best regards,
    Jordan Shannon

    July 10, 2017 at 11:10 am #818632
    volmering

    hey jordan, no, all the plugins were installed before. i disabled all. still no effect

    July 10, 2017 at 4:36 pm #818845
    Jordan Shannon

    Hi,

    And there was no theme update either?

    Best regards,
    Jordan Shannon

    July 10, 2017 at 4:39 pm #818847
    volmering

    yes, theme updates sure. but i cant remeber how many

    • This reply was modified 7 years, 4 months ago by volmering.
    July 10, 2017 at 9:24 pm #818989
    Jordan Shannon

    Hi,

    Okay I see. Just so I understand the original function of the script that your were given, when you click on a hotspot on the map, the pop will stay loaded. Would it close when you clicked on another hotspot?

    Best regards,
    Jordan Shannon

    July 10, 2017 at 10:14 pm #819001
    volmering

    yes, or when you click the hotspot again, it close

    July 11, 2017 at 3:16 pm #819407
    Jordan Shannon

    Hi,

    I attempted to look into this further, but the file is not writable. Would you be able to make it so, or provide ftp info so I can trouble shoot this further. I will need to edit functions.php.

    Best regards,
    Jordan Shannon

    July 11, 2017 at 5:09 pm #819526
    volmering

    see below pls

    July 14, 2017 at 11:01 pm #821473
    Jordan Shannon

    Hi,

    Apologies for the late reply on this. Thank you for getting me the log in data. I will continue to troubleshoot this.

    Best regards,
    Jordan Shannon

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