Viewing 10 posts - 1 through 10 (of 10 total)
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  • April 12, 2019 at 8:57 pm #1090147
    Stretchspot

    Howdy,

    I uploaded an icon of a clock from fontello to my theme. The icon was of a clock but when I add the code to y footer it shows up as a musical note. The icon code is “ue801” which is the clock…

    I’m also having an issue adding the building icon I uploaded to the address in the footer – that code is “uf1ad”

    Please Advise

    • This topic was modified 5 years, 8 months ago by Stretchspot.
    April 13, 2019 at 9:31 am #1090318
    Rikard

    Hey Stretchspot,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    April 15, 2019 at 11:44 pm #1091125
    Stretchspot

    Detail in private

    April 19, 2019 at 9:30 pm #1092741
    Basilis

    Hi,

    I am checking the icon file name and I cant see it uploaded neither the icon to be this one if I am trying to load the code…

    Best regards,
    Basilis

    April 22, 2019 at 7:47 pm #1093393
    Stretchspot

    Hi, That’s odd. The icon does show up on the backend as you can see by the screenshot when I try to add an icon.

    Please Advise

    April 24, 2019 at 5:25 pm #1094079
    Victoria

    Hi Stretchspot,

    Please rename the icon font file, upload it and try using it.

    Best regards,
    Victoria

    April 24, 2019 at 7:35 pm #1094122
    Stretchspot

    Hi victoria,

    I tried renaming the icons and re-uploading but the icons they show up like the screenshot. Also the codes I renames them to do not match up. For example rename the icons but they do not show up as the rename. I have the yelp icons for the header and the building and clock icons for the footer.

    April 30, 2019 at 12:29 am #1095524
    Ismael

    Hi,

    Thanks for the update.

    The character code of the clock icon is “ue666” and it belongs to a set called “fontello”. We edited the shortcode based on that.

    
[av_font_icon icon='ue666' font='fontello' style='' caption='' link='' linktarget='' size='17px' position='left' animation='deactivated' color='' av_uid='' admin_preview_bg=''][/av_font_icon] Mon - Thu: 10am-7pm[av_font_icon icon='ue666' font='fontello' style='' caption='' link='' linktarget='' size='17px' position='left' animation='deactivated' color='' av_uid='' admin_preview_bg=''][/av_font_icon] Fri: 10am-5pm[av_font_icon icon='ue666' font='fontello' style='' caption='' link='' linktarget='' size='17px' position='left' animation='deactivated' color='' av_uid='' admin_preview_bg=''][/av_font_icon] Sat: 11am-3pm[av_font_icon icon='ue666' font='fontello' style='' caption='' link='' linktarget='' size='17px' position='left' animation='deactivated' color='' av_uid='' admin_preview_bg=''][/av_font_icon] Sun: Closed

    Best regards,
    Ismael

    April 30, 2019 at 9:15 pm #1095933
    Stretchspot

    Hi Ismael,

    Thanks. That seems to look good. I see the building icon is still not showing up in front of the address.

    May 3, 2019 at 1:47 am #1096673
    Ismael

    Hi,

    Thanks for the update.

    The building icon seems to be displaying properly now. Is this fixed? Please don’t hesitate to give us an update or open a new thread if you need anything else.

    Best regards,
    Ismael

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