Viewing 17 posts - 1 through 17 (of 17 total)
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  • September 30, 2020 at 8:07 pm #1249739
    TLPLindseyMuchka

    Hello! When I insert Icon List into page layout it is showing both bullet points and the icon (either in large or small). I cannot get the bullet points to remove. Any advice? Thank you! (Image linked in Private).

    October 1, 2020 at 5:40 am #1249796
    Jordan Shannon

    Hey TLPLindseyMuchka,

    The link you shared is not working.

    Best regards,
    Jordan Shannon

    October 1, 2020 at 3:20 pm #1249893
    TLPLindseyMuchka

    Apologies! Updated permissions now!

    October 3, 2020 at 6:10 am #1250257
    Rikard

    Hi,

    Thanks for that. Could you post a link to where we can see the actual element as well please?

    Best regards,
    Rikard

    October 5, 2020 at 6:02 pm #1250630
    TLPLindseyMuchka

    Attached. Note, running WP 5.4.2 due to compatibility issues.

    October 7, 2020 at 5:22 am #1251016
    Rikard

    Hi,

    Thanks for the screenshot, but I meant a link to where we can see the element on your actual site. Could you post a link to where we can see it please?

    Best regards,
    Rikard

    October 7, 2020 at 4:55 pm #1251191
    TLPLindseyMuchka

    Hi Rikard – I would love to, however, this morning after making updates to Enfold and WordPress, I can no longer access the Avia / Advanced Layout Builder. I am receiving a constantly spinning timer and no access to edit the page. Also no access to theme options any longer (not able to click). Enfold updated this AM, WordPress 5.5.1, PHP 7.3.22. Active Plugins listed in Private Content. Thank you for your help!

    October 7, 2020 at 5:40 pm #1251196
    TLPLindseyMuchka

    Hi Rikard – I was able to troubleshoot the issue above in viewing the layout builder. Testing page built and URL shared in private. Thanks!

    October 9, 2020 at 4:25 am #1251603
    Rikard

    Hi,

    Thanks for that, but that page is loading completely unstyled on my end. I’m not sure why though? If you are having problems with the Layout Builder then please post admin WordPress login details in private so that we can have a closer look.

    Best regards,
    Rikard

    • This reply was modified 4 years, 2 months ago by Rikard.
    October 14, 2020 at 5:29 pm #1252805
    TLPLindseyMuchka

    Hi Rikard –

    Try this link instead (at the bottom of the page).

    October 16, 2020 at 7:23 am #1253164
    Rikard

    Hi,

    Thanks for that. Please see screenshot in private for what I see on my end. The problem seems to be caused by your Autoptimize plugin, what happens if you disable that? If that doesn’t help then please try reaching out to your hosting provider, as you are getting a lot of 502 errors on many resources.

    Best regards,
    Rikard

    October 21, 2020 at 9:46 pm #1254779
    TLPLindseyMuchka

    Hello Rikard – Thank you. That is how the initial load sometimes appears, but the site loads as usual on my end and with other tests. It’s odd because the same issue doesn’t show on the mobile version (I see no bullet points with the icon via mobile, whereas I see this on the desktop version). Have you had this before? Thank you!

    October 23, 2020 at 7:41 am #1255162
    Rikard

    Hi,

    Thanks for the update. I’m still seeing the same problem on my end unfortunately, and reloading the site doesn’t help. We can’t help you out with CSS adjustments if the CSS on your site doesn’t even load.

    Best regards,
    Rikard

    October 23, 2020 at 5:19 pm #1255313
    TLPLindseyMuchka
    This reply has been marked as private.
    October 26, 2020 at 6:20 am #1255617
    Rikard

    Hi,

    Thanks for that, but I’m getting a 502 error on that link:

    502 Bad Gateway
    openresty

    Best regards,
    Rikard

    October 28, 2020 at 8:56 pm #1256494
    TLPLindseyMuchka
    This reply has been marked as private.
    November 1, 2020 at 5:49 am #1257383
    Rikard

    Hi,

    Thanks for the update. I’m not sure what is going on to be honest with you, so I can’t assume anything. All moderators have dynamic IPs, so I don’t think it would make any difference if we gave you our IPs unfortunately, since they change on a regular basis.

    Best regards,
    Rikard

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