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  • March 28, 2025 at 2:47 pm #1480385
    Lee Germeroth
    Guest

    Hi!
    I inherited a site with the Enfold theme on it. Their old developer isn’t available and that is who purchased the theme so I can’t create a ticket through the support without the purchase code.

    When making edits to the icon list, if you click on one of the items in the list, the modal pops up, and it is just a blank box.

    I have tried disabling all of the plugins and nothing worked.

    I am not sure if this was from the 7.1 update or not, or if you have any other ideas.

    Let me know!

    Thanks! 
    -Lee

    March 28, 2025 at 3:18 pm #1480389
    Mike

    Hey Lee Germeroth,
    I see that you are using v6.0.9 with a child theme.
    I don’t see any errors in your console log, does your child theme have a header.php or footer.php? If so please remove.
    Otherwise please update and include a admin login in the Private Content area so we can examine.
    If you can’t update with your token please follow these steps:
    To update you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

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