Viewing 6 posts - 1 through 6 (of 6 total)
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  • July 11, 2016 at 1:47 am #659034
    MargitW

    I want to embed a pdf icon from fontello.com. The upload from zip file with Icon Font Manager did not work. It is shows the message “Could not add the font becoause the server did not respond. Please reload the page, then try again.” But even after a reload the import was not working. Then I unzipped the file and uploades the 5 files to /enfold/config-template-builder/avia-template-builder/assets/fonts/. But the font is not included. What can I do?

    • This topic was modified 8 years, 5 months ago by MargitW.
    July 11, 2016 at 12:26 pm #659198
    Rikard

    Hey MargitW,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please upload the icon you would like to add somewhere where we can access it.

    Regards,
    Rikard

    July 11, 2016 at 9:29 pm #659552
    MargitW

    Thanks for your efforts.
    The Icon:
    fontello.com –> Font Awesom –> icon-file-pdf

    Unfortunately I can’t upload here the font zip-file.

    July 13, 2016 at 11:05 am #660267
    Andy

    Hi,

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
    In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)

    Best regards,
    Andy

    July 16, 2016 at 10:05 pm #661680
    MargitW

    I do not dare to disable the plugins. I want nothing to destroy the installation.
    I have another testinstallation. I have in addition a test installation.
    I have in addition a test installation. There the error appears: “Fatal error Class ‘ZipArchive’ not found in ../font-manager.class.php
    I have now disabled the plugin, which is active in both installations. The import of the font does not work anyway.

    July 20, 2016 at 10:03 am #662822
    Josue

    Hi,

    In order to import fontello zip packages your server must be able to handle .zip files, from the error you posted it seems it does not have ZipArchive enabled, try contacting your provider about that.

    Best regards,
    Josue

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