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AuthorPosts
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April 8, 2018 at 11:25 am #938761
Hello,
I’m finding that my icon boxes have crashed when I updated my theme from 4.2 to 4.2.6.
I have uploaded the 4.2.6 theme twice, but no change. I’ve turned off all of the plugins, but no change. When I activate de-bug, I get no error messages.Lastly, I have created fresh icon boxes in a new page, but same problems.In private content,
– I have a link to view the icon boxes in comparison (jpg).
– link to the website page
– ftp access and location so you can toggle back and forth between the 2 themes.Thank you for your time.
April 9, 2018 at 10:26 am #939039Hey laptophobo,
Can you please give us WordPress credentials as well?
Best regards,
VictoriaApril 9, 2018 at 10:43 am #939050Admin credential provided in private
April 10, 2018 at 7:21 am #939625Hi,
Did you update the theme manually via FTP? Please check if the shortcode files are duplicated in the config-templatebuilder > aviashortcodes folder. Or delete the whole directory then replace it with the folder from the latest version.
Best regards,
IsmaelApril 10, 2018 at 7:28 am #939637Yes, I almost always upload the new themes manually since they rarely update otherwise.
When you ask for me to check the shortcode files, I don’t know how to do that. But, wouldn’t that automatically be replaced when I upload the new theme?
April 11, 2018 at 12:00 am #940078Hi,
add_filter('avf_merge_assets', function() { return array('css' => 'none', 'js' => 'none'); });can you please add that code to your functions.php so we can see if the things are fixed?
Best regards,
BasilisApril 11, 2018 at 3:52 am #940163Yes, that has fixed the problem. Thank you Basilis and Ismael.
April 11, 2018 at 10:41 am #940384Hi laptophobo,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
Victoria -
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