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August 12, 2013 at 10:19 pm #27661
My site has six icon boxes. I added an unordered list to the first box, then saved. Then I added an unordered list to the second box and saved. The unordered list in the first box reverted back to regular text – it lost the unordered list.
I need to put unordered lists in all six boxes but it is impossible. Can you please help me?
http://www.wolfeinteractive.net/williambaker
Thanks.
August 12, 2013 at 10:24 pm #134870Hey!
Since I cant reproduce the issue on my server please try the following:
First of all update the theme to the latest version (1.9.1)
Make sure that you run the latest version of wordpress (3.6)
The debugging info tells me you are running 4 plugins: any of those able to interfere? try deactivating them one by one.
If none of this helps let us know, we will then investigate further :)
August 12, 2013 at 11:13 pm #134871Ok I updated the theme and I am running the latest version of wordpress. I deactivated all the plugins and the problem still exists.
In addition, I worked on another site that uses enfold and I went to edit a page using the page builder and I lost several hours of work because all of the images disappeared after I edited something.
I also noticed that your Edit Homepage button doesn’t work.
I would really like to send you my login info and you can try it out. This is a huge problem for me.
August 13, 2013 at 2:52 am #134872Hi,
It is working properly on our end. When you add the html tags on the Iconbox editor, please work on the Text/HTML mode. This is the code use for the list.
<ul>
<li>Click here to add your own text</li>
<li>Click here to add your own text</li>
<li>Click here to add your own text</li>
</ul>Regards,
Ismael
August 13, 2013 at 3:51 pm #134873I tried that but it did not fix it. It only saves the last box you edit. I will give you a login if you will try it on my site.
August 13, 2013 at 3:53 pm #134874In fact, none of the styling works. I tried to left justify the text and the same thing happens. It automatically goes back to centered upon saving the page.
August 13, 2013 at 4:01 pm #134875For anyone experiencing this problem, I was able to get around it by installing the PureHTML plugin and using it to to code the list.
August 15, 2013 at 1:16 am #134876Glad you found a solution that works for you :)
Let us know if you have any other questions or issues.
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