Viewing 18 posts - 1 through 18 (of 18 total)
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    Posts
  • July 23, 2021 at 1:26 pm #1311872
    metafora29

    Hi there! I got a problem with the icon boxes, not displaying the text, it keeps appearing “Click to add your own text here”.
    Can you guys fix the problem?

    Find the issue by clicking the following link: https://www.metafora-art-therapy.org/art-and-process/#tab-id-6

    July 23, 2021 at 3:32 pm #1311917
    Yigit

    Hey,

    I have updated the files for you. Please review your website :)

    Regards,
    Yigit

    July 23, 2021 at 3:42 pm #1311921
    WiscoLibrary

    Hey! I’m having the exact same problem across a few sites we have using Enfold. Any help would be much appreciated!

    July 23, 2021 at 4:13 pm #1311931
    WiscoLibrary

    Hey! So I applied the temporary fix you posted in a different thread and it worked great. Thanks!

    • This reply was modified 4 years, 3 months ago by WiscoLibrary.
    July 23, 2021 at 4:18 pm #1311934
    Yigit

    Hi @elliephillips,

    Please create temporary admin logins and post them here privately so we can update the files for you.

    Best regards,
    Yigit

    July 23, 2021 at 4:56 pm #1311942
    Brittany20
    This reply has been marked as private.
    July 23, 2021 at 5:00 pm #1311943
    Yigit

    Hi @Brittany20,

    Could you please switch user role to Administrator? :)

    Best regards,
    Yigit

    July 23, 2021 at 5:06 pm #1311945
    Brittany20
    This reply has been marked as private.
    July 23, 2021 at 5:29 pm #1311951
    Yigit

    Hi @Brittany20,

    I have updated the files on your installation. Please review your website :)

    Best regards,
    Yigit

    July 23, 2021 at 5:36 pm #1311953
    Brittany20
    This reply has been marked as private.
    July 23, 2021 at 5:40 pm #1311954
    Yigit

    Hi,

    You are welcome! Let us know if you have any other questions and enjoy the rest of your day!

    Best regards,
    Yigit

    July 23, 2021 at 7:29 pm #1311966
    Brittany20
    This reply has been marked as private.
    July 23, 2021 at 8:26 pm #1311969
    Yigit

    Hi @Brittany20,

    I went to WP-Optimize settings and flushed cache. That should have helped :)
    If there is a server sided cache, please clear that one as well.

    Best regards,
    Yigit

    July 23, 2021 at 9:01 pm #1311977
    Brittany20
    This reply has been marked as private.
    July 23, 2021 at 9:18 pm #1311981
    targetzero

    Is there a fix for this issue? I’m having the same issue and had posted early in the week, but still need a fix.

    Credentials are in the private content.

    Thank you,

    Allen

    July 23, 2021 at 11:23 pm #1311996
    Brittany20
    This reply has been marked as private.
    July 26, 2021 at 4:24 am #1312276
    Rikard

    Hi Brittany,

    I can’t see any problems on my end. The users which are seeing wrong results might be seeing locally cached results, but there’s nothing we can do about that unfortunately. Rolling back the theme version would not help with that either.

    Best regards,
    Rikard

    July 26, 2021 at 4:26 am #1312277
    Rikard

    Hi Allen,

    The login details you posted are not working. If you still need help with this, then please open a new thread and include working WordPress admin login details in private, so that we can have a closer look at your site.

    Best regards,
    Rikard

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