Viewing 8 posts - 1 through 8 (of 8 total)
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  • May 11, 2020 at 11:15 pm #1211914
    rge-solutions

    Hello,

    I am having an issue with some of the icons and up arrows on my website turning into square boxes on chrome. On safari they seem to display fine. I checked the CORS WordPress and site URL to ensure they were the same. Would you be able to assist me in determine where the error is to get the icons to display?

    Thanks,

    May 12, 2020 at 2:47 am #1211953
    Nikko

    Hi rge-solutions,

    I have checked your site and could see the icons properly using Chrome and Windows 10.
    And I also don’t see any CORS error.
    Are all icons not showing using chrome on your end? or just some of them that I might have missed?

    Best regards,
    Nikko

    May 12, 2020 at 4:54 pm #1212239
    rge-solutions

    Hello Nikko,

    It is just the arrow in the box to take you to the top of the page and the arrows on the homepage under:
    – Business Development
    – Technical Marketing
    – Meet Our Team

    These would be the spots that I am using the supplied icons in a text box on the page.

    I have cleared my cache many times. I find it to be very random where for some people they show up and some they turn into those empty boxes.

    Thanks,

    Mikenna

    May 12, 2020 at 11:11 pm #1212400
    Nikko

    Hi Mikenna,

    I could see it properly on my end, you can see the screenshot in private content.
    Can you try to right-click on your Chrome (any parts of your site) select Inspect Element, then click on the Console (tab) then there and screenshot those texts in Red and post it here.

    Best regards,
    Nikko

    May 13, 2020 at 12:14 am #1212417
    rge-solutions
    This reply has been marked as private.
    May 13, 2020 at 12:46 am #1212419
    Nikko

    Hi Mikenna,

    Do you have a CDN in your plugins? if yes please turn it off.
    If not most likely you have CDN enabled in your hosting provider, please turn that off.

    Best regards,
    Nikko

    May 13, 2020 at 12:58 am #1212420
    rge-solutions

    Hello Nikko,

    Great that worked!

    Thanks,

    Mikenna

    May 13, 2020 at 1:23 am #1212428
    Nikko

    Hi Mikenna,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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