Viewing 11 posts - 1 through 11 (of 11 total)
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  • February 17, 2020 at 12:34 pm #1185187
    vonBeuningen

    hallo,
    wenn ich Änderungen im Backend vornehme, wird meine KOMPLETTE Seite zerschossen…
    ich muss dringend Änderungen vornehmen und weiß nicht, was ich tun soll.
    Bitte helft mir!!!
    Danke

    • This topic was modified 4 years, 10 months ago by vonBeuningen.
    February 17, 2020 at 6:30 pm #1185341
    vonBeuningen

    eventuell in Problem mit der php Version??

    February 17, 2020 at 6:52 pm #1185360
    Victoria

    Hi vonBeuningen,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    February 17, 2020 at 6:54 pm #1185361
    vonBeuningen

    hi Victoria.
    sure-

    • This reply was modified 4 years, 10 months ago by vonBeuningen.
    February 17, 2020 at 6:58 pm #1185362
    vonBeuningen

    here it is

    greetings, Christiane

    February 17, 2020 at 7:01 pm #1185364
    vonBeuningen

    the problem occurs when I change something on the “home” page.
    backend seems to be ok but frontend is a deasaster

    February 17, 2020 at 9:42 pm #1185425
    Victoria

    Hi vonBeuningen,

    Please deactivate the Classic editor plugin and choose it in the theme options and see if the issue persists.

    Bitte deaktivieren Sie das Classic Editor-Plugin und wählen Sie es in den Designoptionen aus, um festzustellen, ob das Problem weiterhin besteht.

    Best regards,
    Victoria

    February 17, 2020 at 10:17 pm #1185443
    vonBeuningen

    Dear Victoria,
    i have deactivated the plugin

    but the problem still exists.
    oddly enough only on the page called “home” i.e. the start page

    best regards, Christiane

    February 18, 2020 at 5:29 am #1185535
    Rikard

    Hi Christiane,

    Thanks for the clarification. I see that you have some open html markup in your content on the front page:

    Wir zeigen Unternehmern, wie sie ein perfektes Zusammenspiel
zwischen Teams und Abteilungen erreichen und ein Firmen-Zuhause schaffen, in dem Menschen gerne arbeiten und das Unternehmen voranbringen <strong>wollen.

    Please try to close the strong tag to see if that fixes the problem.

    Best regards,
    Rikard

    February 18, 2020 at 11:29 am #1185599
    vonBeuningen

    Hi Rikard,
    oh. I closed the strong tag.
    but the problem is still there :-(

    I’m distressed

    February 19, 2020 at 1:48 pm #1186029
    Rikard

    Hi Christiane,

    Thanks for the update. So what exactly happens to the front end of the page when you edit the page? Do you have a screenshot of the problem? Also, are we allowed to edit/update the page to see if we can reproduce the problem?

    Best regards,
    Rikard

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