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  • #1479241
    Norbert Takacs
    Guest

    Dear Kriesi.at Support Team!

    I purchased the Enfold theme today because the description said that it is compatible with Elementor. However, after installing it, I realized that it does not allow me to edit the default demo templates with Elementor—only with Enfold’s own editor, which is not suitable for my needs, because I only learned Elementor use.

    I would like to request a refund for my purchase, as I am unable to use the theme as intended, given that the default demo pages cannot be edited with Elementor.

    Thank you in advance for your cooperation!

    Purchase Code: 258ce3d6-fc8b-4862-a27f-321ffa4d2e8f (purchased via ThemeForest)

    Best regards,
    Takács Norbert

    #1479244

    Hey Norbert Takacs,

    You can request a refund from Themeforest/Envato.

    Best regards,
    Rikard

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