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  • September 8, 2020 at 5:28 am #1244108
    Joshua B Cohen
    Guest

    I want to register but registration does not recognize my item purchase code

    Here is the info – what do I do?


    Thanks
    Joshua B Cohen
    (Email address hidden if logged out) ” rel=”nofollow”> (Email address hidden if logged out)

    • This topic was modified 5 years, 2 months ago by Nikko. Reason: security
    September 8, 2020 at 5:39 am #1244156
    Nikko

    Hey Joshua B Cohen,

    This purchase code is invalid. You can refer to image below to find your purchase code

    Best regards,
    Nikko

    September 8, 2020 at 12:30 pm #1244273
    Joshua B Cohen
    Guest

    That was exactly the method I had used to obtain the purchase code. The purchase code that I had obtained, that is Item Purchase Code: 6928cfbd-d4e8-4388-9fd0-1eb163242d7a is the one that I had obtained using this method. It was indicated as invalid when I tried to register. So, what do I do now?
    Josh

    September 8, 2020 at 4:34 pm #1244333
    Yigit

    Hey Josh,

    Thanks for contacting us!

    Looking at your license, that purchase code seems to belong to “Bridge – Creative Multipurpose WordPress Theme” and not Enfold.

    If you are looking to get support for Bridge theme, please contact their support team and if you are looking to get support for Enfold, please use the purchase code in your Enfold license :)

    Regards,
    Yigit

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