Viewing 11 posts - 1 through 11 (of 11 total)
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  • August 29, 2016 at 11:52 am #678810
    Armstrong88

    i update enfold theme and got an error message below

    Warning: require_once(framework/avia_framework.php): failed to open stream: No such file or directory in /home/gosim/public_html/wp-content/themes/enfold/functions.php on line 104

    Fatal error: require_once(): Failed opening required ‘framework/avia_framework.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/gosim/public_html/wp-content/themes/enfold/functions.php on line 104

    the link is http://www.gosim.org

    August 29, 2016 at 1:54 pm #678886
    Vinay

    Hey Armstrong88,

    I tried to troubleshoot your site but looks like a different theme is active. Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • FTP username and password.
    • The URL to the login to WordPress site.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    August 29, 2016 at 2:58 pm #678942
    Armstrong88

    thanks , i have fixed it. i went to the cpanel to uninstall the enfold theme and re install again. and it worked nice

    August 29, 2016 at 5:04 pm #679040
    Armstrong88

    the second thing is that, the backend page builder keep loading and does not open in another website i did, i am using the enfold latest updated theme, i deactivate all plugin to test it, still the same. , pls help me look into that, here is my login

    August 29, 2016 at 5:25 pm #679058
    Basilis

    Hi!

    Please check here and let us know if those are solving your issue

    Enable Avia Layout Builder Debug

    Regards,
    Basilis

    August 29, 2016 at 5:40 pm #679062
    Armstrong88

    where do i enable the debug field, i cant find it

    August 29, 2016 at 8:16 pm #679133
    Basilis

    Hi!

    Please check the document:

    Adding the following to your child theme functions.php will do that:

    Thanks a lot

    Best regards,
    Basilis

    August 30, 2016 at 12:34 am #679209
    Armstrong88

    adding the code in function.php shows a section with codes under the page bulder but the page buider itself did not open, it keep loading

    • This reply was modified 8 years, 3 months ago by Armstrong88.
    August 30, 2016 at 10:19 am #679305
    Vinay

    Hi,

    I tried to deactivate the plugins and check for any conflicts but it appears that the code you may have added in functions.php is not as per the documentation. Please remove the code and add a child theme. kriesi.at/documentation/enfold/using-a-child-theme/

    Best regards,
    Vinay

    August 30, 2016 at 10:27 am #679311
    Armstrong88

    the code is added correctly now at the function.php . but pagebuilder keep spinning. please check now.

    thanks for your support

    August 30, 2016 at 12:48 pm #679373
    Vinay

    Hi,

    There is a js error in the Console. It is not due to plugins so the other cause may be custom code added in functions.php please remove all custom code and check the page builder issue.

    If that don’t resolve the issue please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Vinay

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