Viewing 6 posts - 1 through 6 (of 6 total)
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  • January 15, 2014 at 3:00 am #209833
    Lissasan

    This has happened to a couple of pages on this site. This is the most recents one. http://7seventy.illuminography.com/residents/
    I can see the content in the advanced editor, but when I click on the text box that contains the “MAKE YOUR MOVE” section it pops up as the new content one with “Click here to add your own text.” in it. That section contains an iframe div that displays when you click the orange button. I was able to update the page several times, and I think the last thing I did was modify a stylesheet. I commented out the style changes, but the problem persists. I recreated the other page where this happened and it doesn’t have a problem now, but what can I do to be able to edit my content?
    Thanks!

    January 15, 2014 at 7:10 am #209886
    Ismael

    Hi Lissasan!

    First thing to do is to deactivate existing plugins that you have. Remove browser cache or test it on another browser, see if the issue persist. You have 8 plugins installed, maybe one of them is causing the issue. Common plugins that cause this issue are SEO plugins, you might want to deactivate one if you have any.

    Cheers!
    Ismael

    January 15, 2014 at 5:16 pm #210109
    Lissasan

    Hi!
    I have deactivated all plugins, and tried to edit the site in Opera, which I had not used before, and the behavior is the same. What are my next steps? Please let me know if you need the credentials to log in to the site.

    Thanks,
    Lissasan

    January 16, 2014 at 12:25 am #210385
    Josue

    Hi Lissasan,

    Can you create an administrator account and post it here as a private reply?

    Regards,
    Josue

    January 16, 2014 at 1:00 am #210418
    Lissasan
    This reply has been marked as private.
    January 16, 2014 at 1:42 am #210436
    Josue

    Hey!

    I did some tests and noted that the issue only occurs on that page, it’s because that Text block has an iframe code that may be creating the conflict.

    I’d recommend you re-doing that part and putting the iframe code in a separate Text block, that way you can edit the text.

    Regards,
    Josue

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