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  • April 10, 2025 at 6:02 pm #1481144
    jjorge1

    I need help. We have been using the Enfold theme for many years. Today, we just noticed that our website has an error. It was displaying the following message:

    There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.

    Learn more about troubleshooting WordPress

    We contacted the host of our website and they identified our site theme as causing the problem. When they changed it to a default theme, now the website is working but the format is very wrong.

    I just purchased the new enfold and I need help setting it up.

    April 10, 2025 at 7:44 pm #1481150
    Rikard

    Hey jjorge1,

    Could you try updating the theme to the latest version (7.1) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.

    Best regards,
    Rikard

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