Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1302326

    Hey there,

    I accidentally dragged and dropped the “Layout” setting widget (?) (and others) from the page editor settings – sidebar into the page, and now they are stuck there. I can toggle them on and off via the preferences settings, but I can’t convince them to go back to their rightful place – When I try do drag & drop them back, the browser just keeps scrolling on and on.

    Any Ideas how to fix that (and how to google for that issue? I just couldn’t think of any fitting keywords…)

    Cheers in advance

    Nils

    #1302629

    Hey wellfiguereitout,
    Thank you for your patience, unfortunately your images are not showing because the sub-domain DNS address could not be found, so it looks like your whole sub-domain is down, are you still able to login?
    I have never seen the issue you are speaking of, and I don’t think it should be possible without a major code conflict, I recommend disabling all plugins and code snippets, then checking again. If you do this and your site comes back online and still see the issue, please include admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    #1302677

    Sorry, we moved the website in the meantime.

    Please find the new links and credentials below.

    Cheers

    Nils

    #1302804

    Hi,
    Thank you for the screenshots and login, I see this was occurring in the “Block Editor” but I couldn’t find the exact page this was on, but I changed the editor to the “Classic Editor” and then back to the “Block Editor” in the theme options and this may have reset the situation, please check.
    2021-05-28_054201.jpg

    Best regards,
    Mike

    #1302880

    Hi Mike,
    thanks for your reply – while the change between editors did not solve the problem, one of your comments did:

    “but I couldn’t find the exact page this was on”

    For me, the problem showed on every single page I tried to edit. So I tried a different browser, deleted the cookies – and nothing worked. Then I tried using the account I created for you – and, tada – no problems at all. It seems like the position of these “widgets” is saved somewhere in the profile/user account.

    I’ll send you my own login credentials to verify that, and maybe you know another solution than just creating a new account? ( But I would guess this is a general wordpress problem an not one directly tied to enfold? )

    Cheers

    Nils

    #1302965

    Hi,
    Thank you for the feedback and your login, I believe that I have corrected this for you, so the first thing I did was click this arrow in the element title:
    2021-05-29_102114.jpg
    this made two more arrows show:
    2021-05-29_102438.jpg
    and clicking the down arrow moved the element to the sidebar:
    2021-05-29_102734.jpg
    I didn’t want to save the page, so if the element doesn’t show in the sidebar for you try following these steps and then save the page to possibly save the setting?
    I personally don’t like the Block Editor and always use the Classic Editor, so I’m not sure if this is a feature but it seems like it might be because of how these arrows behave.

    Best regards,
    Mike

    #1302975

    God dammit, and I thought I clicked on everything that is clickable….

    It works now – thank you so much for your help with this weird….feature. ;)

    All the best

    Nils

    #1303014

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘I misplaced the "Layout widget" (?) on the page editor – and can't get it back’ is closed to new replies.