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AuthorPosts
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May 25, 2021 at 11:18 pm #1302326
Hey there,
I accidentally dragged and dropped the “Layout” setting widget (?) (and others) from the page editor settings – sidebar into the page, and now they are stuck there. I can toggle them on and off via the preferences settings, but I can’t convince them to go back to their rightful place – When I try do drag & drop them back, the browser just keeps scrolling on and on.
Any Ideas how to fix that (and how to google for that issue? I just couldn’t think of any fitting keywords…)
Cheers in advance
Nils
May 27, 2021 at 1:10 pm #1302629Hey wellfiguereitout,
Thank you for your patience, unfortunately your images are not showing because the sub-domain DNS address could not be found, so it looks like your whole sub-domain is down, are you still able to login?
I have never seen the issue you are speaking of, and I don’t think it should be possible without a major code conflict, I recommend disabling all plugins and code snippets, then checking again. If you do this and your site comes back online and still see the issue, please include admin login in the Private Content area so we can be of more assistance.Best regards,
MikeMay 27, 2021 at 3:46 pm #1302677Sorry, we moved the website in the meantime.
Please find the new links and credentials below.
Cheers
Nils
May 28, 2021 at 11:50 am #1302804Hi,
Thank you for the screenshots and login, I see this was occurring in the “Block Editor” but I couldn’t find the exact page this was on, but I changed the editor to the “Classic Editor” and then back to the “Block Editor” in the theme options and this may have reset the situation, please check.
Best regards,
MikeMay 28, 2021 at 7:20 pm #1302880Hi Mike,
thanks for your reply – while the change between editors did not solve the problem, one of your comments did:“but I couldn’t find the exact page this was on”
For me, the problem showed on every single page I tried to edit. So I tried a different browser, deleted the cookies – and nothing worked. Then I tried using the account I created for you – and, tada – no problems at all. It seems like the position of these “widgets” is saved somewhere in the profile/user account.
I’ll send you my own login credentials to verify that, and maybe you know another solution than just creating a new account? ( But I would guess this is a general wordpress problem an not one directly tied to enfold? )
Cheers
Nils
May 29, 2021 at 4:34 pm #1302965Hi,
Thank you for the feedback and your login, I believe that I have corrected this for you, so the first thing I did was click this arrow in the element title:
this made two more arrows show:
and clicking the down arrow moved the element to the sidebar:
I didn’t want to save the page, so if the element doesn’t show in the sidebar for you try following these steps and then save the page to possibly save the setting?
I personally don’t like the Block Editor and always use the Classic Editor, so I’m not sure if this is a feature but it seems like it might be because of how these arrows behave.Best regards,
MikeMay 29, 2021 at 8:22 pm #1302975God dammit, and I thought I clicked on everything that is clickable….
It works now – thank you so much for your help with this weird….feature. ;)
All the best
Nils
May 30, 2021 at 2:59 pm #1303014Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
Mike -
AuthorPosts
- The topic ‘I misplaced the "Layout widget" (?) on the page editor – and can't get it back’ is closed to new replies.