Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #1351366

    Hello,

    I have a problem with the Enfold update to 4.9.2.3
    Customer bought Enfold himself in February 2022 as a guest without an account on Themeforrest
    I then created a token with my access data in my account – https://build.envato.com/create-token/
    Question 1:
    So is it generally feasible?

    Question 2:
    The message came that automatic update was not possible
    Manual update doesn’t work either, why?
    A notice:
    I deactivated the “All In One WP Security” plugin, which occasionally causes problems with updates.
    WordPress and all plugins up to date
    PHP version 8.0.18

    Error checking 2022/05/11 10:27:
    Download Package URL: Received Error Code 403 from Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Download Bundle URL: There was a problem accessing your download link. The update cannot be performed.
    The Envato package errors encountered are:
    Enfold – Download URL request failed.

    #1351391

    Hey Holger,

    1. I don’t think that it’s possible to purchase anything on the Envato platform without having an account. I’m not 100% sure though, so you might want to reach out to their support for further help.

    2. Please give your token the correct permissions: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5

    Best regards,
    Rikard

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.