I can't upload the theme Enfold - Support | Kriesi.at

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December 13, 2017 at 2:40 pm #888366
Raffaello1996
Participant
Hi to everyone, I can’t upload the theme Enfold, when I try the page crashes, I tried even with the FTP but didn’t work, I think that I have done something wrong, what can I do? Could anyone help me?

Thanks!
- This topic was modified 7 years, 10 months ago by Raffaello1996.
December 13, 2017 at 4:33 pm #888424

Victoria
Inactive Moderator

Hey Raffaello1996,

Which version of php are you running? Can you please check server log for error?

Best regards,
Victoria

December 13, 2017 at 8:00 pm #888526
Raffaello1996
Participant
Hi, thanks for your reply. What do you mean by PHP?
- This reply was modified 7 years, 10 months ago by Raffaello1996.
December 13, 2017 at 9:30 pm #888557

Yigit
Keymaster

Hi!

Can you please post WP admin logins as well?

Best regards,
Yigit

December 13, 2017 at 9:43 pm #888561

Raffaello1996
Participant

Yhea, you find them in private content.

December 14, 2017 at 8:21 am #888780

Rikard
Keymaster

Hi,

Thanks for that, could you upload the package you are trying to install to for instance dropbox, so that we can try it out on our end?

Best regards,
Rikard

December 14, 2017 at 8:40 am #888784

Raffaello1996
Participant

Yeah, you find that here: https://www.dropbox.com/sh/a0exfbc23y52dpw/AACzQSTTVw7kjd8ytPSeQEDpa?dl=0

Thanks

December 14, 2017 at 1:00 pm #888858

Yigit
Keymaster

Hi,

I installed Enfold & Enfold child theme via FTP and activated the child theme. Please review your website :)

Best regards,
Yigit

December 14, 2017 at 2:13 pm #888879

Raffaello1996
Participant

Hi Yigit, it works, thank you again!

December 14, 2017 at 4:19 pm #888940

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit
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