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Posts
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Hi Enfold team,
on one of my web page I am using video which is set up on “Show in lightbox”. I put there a fallback image and it works as expected, see here: https://snipboard.io/Lw40EF.jpgI would like to achieve the same on my other web page, but the fallback image does not display. And I can´t find out where the issue comes from, see here: https://snipboard.io/ViKGWu.jpg
Can you pls help me to make it work?
Credentials in the private content.
Thanks a lot!
ZdenekHey Zdeněk,
Thank you for the inquiry.
We will release a fix containing a patch for this particular issue. For the meantime, please implement the suggested fix in the following thread.
// https://kriesi.at/support/topic/video-lightbox-thumbnails-not-loading-black-screen/#post-1403093
Best regards,
IsmaelHi Ismael,
great! I have followed the instructions and it works now!Thanks for your help and you can close the thread.
BR,
ZdeněkHi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
Mike
- The topic ‘I can´t see a fallback image in a video’ is closed to new replies.