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  • April 24, 2021 at 9:41 pm #1296553
    Julie_27

    There are only 2 demos I can install: Enfold Default Demo and flat business
    I’d like to install the start-up business one but I get an error message. I set a higher memory limit in WordPress config file but it still does not work. I bought the theme for this demo so I’m a bit disapointed… Do you have a solution for this issue?

    April 25, 2021 at 9:56 am #1296589
    Nikko

    Hi Julie_27,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Also, can you give us permission to try out other demos?

    Best regards,
    Nikko

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