-
Posts
-
Hello, I was editing my website and surprisingly I couldn’t write any more, it keeps loading in the avia editor, with the classic plugin and without it, also with the default blocks.
I have already done everything I have read, update the php to 7.2, update the Enfold template, update all my plugins, until I dismissed all of them testing. delete chache, switch from linux to windows and from chorme to firefox, there is no way i can continue editing my website, please i need help.Hey sabrinayelen,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi,
Thanks for the update. I can’t load your site at all though, please see private.
Best regards,
RikardHi,
Thanks for that, the problem is that your site is not loading at all though, so we can’t even check if the login details are working.
Best regards,
RikardHello, how strange!, On my PC, with Windows as with Linux, with the caches removed, it loads and opens the web perfectly. Anyway, I send you access to the general control panel through ftp. I hope your help because the problem persists and I cannot start working with my website due to this problem. thanks
Hello, consult the hosting where I have my website, they told me this “We carried out the verification of access to the wordpress administrator externally, and we were able to enter correctly
Please verify if this problem persists. ”
please try again to enter my website to solve my problem..
Thank youHello!
The hosting where my website is hosted asks me for the following information: “Could you be so kind as to attach the public IPs from where you try to access the site, it is not possible to verify them.” Let’s see, you can understand why my page cannot be opened. Where in the world are you?
tahnk youDear, the host where I have the page tells me that it needs an ip to verify the reason for the block. And you tell me that it has no fixed IP. I ask you if you have any other way to access and enter my site since nobody solves the problem for me, I can’t get on with my work because I can’t edit the Enfold template and I can’t work. nobody gives me an answer, if they could access some fixed ip or probra from other parts of the world, I don’t know. I hope you can help me.
I want to tell you that I still have the problem. I edit a page from the beginning, I publish it, it appears as published, when I want to edit it again it is infinitely thinking, when I want to see what has just been published, the blank page appears to me, as if I had never done it. I tried to install the Elementor pulgin, when I want to edit the page with it, two moments happen, in the first one where what I did appears and I can edit it, but when publishing it, the blank page appears as if I had never done anything on it.
What seems to happen is that what I do with the classic editor is not saved, it makes me believe that yes, but then I can no longer access it, it does not show the content, nothing.
I recently updated the php version to 7.3FPM at the suggestion of wordpress and did not change the problem at all.
- You must be logged in to reply to this topic.