Viewing 16 posts - 1 through 16 (of 16 total)
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    Posts
  • March 19, 2018 at 8:27 pm #929307
    arcadiush

    Hi,
    I have error: Importing didnt work!
    I looked through all the threads on the subject and did not help me.
    I am sending the access data below with a request for help in solving my problem.

    • This topic was modified 6 years, 9 months ago by arcadiush.
    March 20, 2018 at 5:49 pm #929997
    Nikko

    Hey arcadiush,

    I tried to check the login details, but it doesn’t work on my end, please check.

    Best regards,
    Nikko

    March 20, 2018 at 6:20 pm #930018
    arcadiush

    Hi Nikko,
    Check now!

    March 21, 2018 at 7:20 am #930385
    Rikard

    Hi,

    Thanks, it’s working now. Did you try to reset your installation and then try to the import again? If that doesn’t help then you could try importing the demo manually, you will find instructions in private.

    Best regards,
    Rikard

    March 21, 2018 at 12:33 pm #930528
    arcadiush

    *I made an import and I received a message like this

    March 22, 2018 at 4:15 pm #931416
    Vinay

    Hi,

    I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?

    The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.

    Did you try importing the xml data via WordPress > Tools > Import ?

    Best regards,
    Vinay

    March 23, 2018 at 7:21 pm #932087
    arcadiush

    Hi,
    You can try now.
    I tried to import and receive such a message:

    Import WordPress
Failed to create new user for Kriesi. Their posts will be attributed to the current user.
Failed to import product_type downloadable
Failed to import product_type external
Failed to import product_type grouped
Failed to import product_type simple
Failed to import product_type variable
Failed to import product_type virtual
Failed to import product_cat Graphics
Media “” already exists.
Media “” already exists.
Media “Advanced Visual Layout Editor” already exists.
Media “Easy to use for Beginners and Pros, Young and Old” already exists.
Media “Responsive Design” already exists.
Media “24/7 Support” already exists.
Media “Powerful Theme Options” already exists.
Media “Regular Updates” already exists.
Media “” already exists.
Media “” already exists.
Media “” already exists.
Media “” already exists.
Media “” already exists.
Media “” already exists.
Media “” already exists.
Media “” already exists.
Media “” already exists.
Media “” already exists.
Media “” already exists.
    March 24, 2018 at 8:33 pm #932472
    Vinay

    Hi,

    The login credentials are incorrect. Please, install a plugin like “WordPress Database Reset” and remove the existing demo data. Using this plugin will clear all the pages/posts and reset your site. Please try importing the XML file again and it should work for you :)

    Best regards,
    Vinay

    March 24, 2018 at 9:21 pm #932484
    arcadiush

    hi,
    once again I reset wordpress, I set a password for you (I checked, you can log in).
    Please, try to write Enfold 2017.

    March 25, 2018 at 4:03 pm #932618
    Vinay

    Hi,

    Thank you for the credentials, I was able to login and check the site. I tried to import the data manually but it is not working because there are already some files there. Can we reset the data it will erase all the data on the site and import the XML file for you?

    Best regards,
    Vinay

    March 25, 2018 at 5:42 pm #932644
    arcadiush

    Of course. Do what you need.

    March 25, 2018 at 8:45 pm #932687
    Mike

    Hi,
    I can try to import the Enfold 2017 Demo manually, but I will need FTP and admin access.
    The login above didn’t work for me. (ERROR: Invalid username)
    Please note you will lose all content with a manually install.

    Best regards,
    Mike

    March 27, 2018 at 6:17 pm #933800
    arcadiush

    Go ahead!

    • This reply was modified 6 years, 8 months ago by arcadiush.
    March 28, 2018 at 3:43 am #933983
    Mike

    Hi,
    I have manually imported the Enfold 2017 Demo, please see the Private Content area for your new login and password.
    Please create a new admin account and delete this temporary account. Also check and adjust all settings such as site title, permalinks, site email, etc.

    Best regards,
    Mike

    April 9, 2018 at 1:37 pm #939170
    arcadiush

    Thanks, now it’s ok
    Best regards,
    Arek

    April 9, 2018 at 1:58 pm #939201
    Victoria

    Hi arcadiush,

    Glad Mike could help :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

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