I wanted to update for the license we had already, but accidently bought a new license. I put it in the update section in wordpress enfold theme, it took it ok, but now it is telling me there is no updates for the theme which I know there is. also, how do I add it to this site so I can get support?
Hey Gene,
Thanks for contacting us!
I believe you were looking to renew your support – https://kriesi.at/support/topic/how-to-pay-for-an-updated-enfold-key/. If that was the case, please refer to this post – https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- and request a refund from Envato.
To receive auto updates, you would need to generate a Personal Token. Please see – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token
You can register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)
Regards,
Yigit