Viewing 10 posts - 1 through 10 (of 10 total)
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  • January 5, 2016 at 3:36 am #559711
    kintone

    Have checked all the other threads but can’t find the answer to this issue:

    When I place Hubspot form code into an Enfold text box or a code block, the form appears below the entire page content (even below the footer). The second time I load the page, the form is in the right place, but it happens every time on the first try.

    I think it is some interaction between Enfold and the Hubspot form creation code, but I’m not sure.

    I can’t use plugins like HTML snippet for company policy reasons and the vulnerability of plugins.

    Any advice?

    January 5, 2016 at 10:36 am #559805
    Rikard

    Hi kintone,

    Could you provide us with a link to the site in question so that we can take a closer look please?

    Best regards,
    Rikard

    January 5, 2016 at 7:37 pm #560103
    kintone

    The site is protected so that only my IP can view it, but I can send a screenshot.

    January 6, 2016 at 10:39 am #560395
    Rikard

    Hi,

    We will have to inspect the element in question in order to give you custom CSS, is there any possibility you could remove the IP block?

    Regards,
    Rikard

    January 6, 2016 at 7:37 pm #560723
    kintone

    Made a test page with the same code that is just password protected.

    January 6, 2016 at 9:50 pm #560776
    Basilis

    Hey!

    It seems that the code of form is loading asynchronous and it makes that issue.
    Can u provide us the code, without any modifications?

    Regards,
    Basilis

    January 7, 2016 at 12:13 am #560849
    kintone

    I have to keep our portal id confidential. Thanks for understanding. I’ve written it as xxxxxxx below.

    • This reply was modified 8 years, 11 months ago by kintone.
    January 8, 2016 at 12:38 pm #561911
    Andy

    Hi!

    it seems that we need authentication login as well. Post it here as private reply, so we can access your site.

    Regards,
    Andy

    January 23, 2016 at 1:30 am #570393
    kintone

    I can’t provide you with login information to our site for security reasons. What would you be looking for and maybe I can provide you with that information or start the search myself?

    January 25, 2016 at 5:17 am #571073
    Ismael

    Hey!

    We only need the .htaccess because we can’t access the test page. Please post it here. What if you remove the div container?

    UPDATE: Create a new div inside the text block with a unique class then add the target parameter in the hubspot form script.

    HTML: 

    <div class="custom_hubspot"></div>

    UPDATED HUBSPOT SCRIPT:

    <!– [if lte IE 8]>
<script charset=”utf-8″ type=”text/javascript” src=”//js.hsforms.net/forms/v2-legacy.js”></script>
<![endif]–>
<script src=”//js.hsforms.net/forms/v2.js” type=”text/javascript” charset=”utf-8″></script><script>
hbspt.forms.create({
css: ‘.hbspt-form {color:white;} #top label span {color:white !important;}’,
portalId: ‘xxxxxxx’,
formId: ’77c20b26-2ca2-4db8-a90b-45c83bb3f88d’,
target: '.custom_hubspot'
});
</script>

    http://developers.hubspot.com/docs/methods/forms/advanced_form_options

    Best regards,
    Ismael

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