-
AuthorPosts
-
October 11, 2015 at 12:48 am #516879
Hi,
I get a HTTP error every time that I try to upload media files. My version of WordPress is 4.3.1. The only solution that I’ve finded is to change the theme, upload the files, and then switch back to Enfold.
Thank you for your support.October 11, 2015 at 3:22 pm #516961Hi sleerash!
Try deactivating all plugins and make sure the version of Enfold your using is 3.3.2 or higher.
Cheers!
ElliottOctober 15, 2015 at 7:18 pm #519501Hi, I was wondering if there was a solution to this problem? I am encountering the same issue. I have the latest WordPress and Enfold theme. I deactivated all plugins and still have the issue. Also, the only way for the media file to upload properly is only when I use another theme. For example: Twenty Fifteen. I even activated the original plugins and tried it with the Twenty Fifteen theme and it works. Screenshots attached to show issues with normal media upload and multi-file uploader. Any assistance with this would be greatly appreciated!
October 15, 2015 at 7:44 pm #519519Hey!
Try turning on WordPress debugging and check your server error logs to see if there is any useful information in there.
Regards,
ElliottOctober 15, 2015 at 8:11 pm #519542Thanks for the quick replay. Can you guide me how to go about turning WordPress debugging on and checking it? I tried adding the following to the wp-config.php file:
// Enable WP_DEBUG mode
define(‘WP_DEBUG’, true);// Enable Debug logging to the /wp-content/debug.log file
define(‘WP_DEBUG_LOG’, true);However, I couldn’t find the error log. The above code should have created a debug.log in the wp-content directory but couldn’t find it.
Found this here:
https://codex.wordpress.org/Debugging_in_WordPress- This reply was modified 9 years, 1 month ago by dwill21.
October 16, 2015 at 9:56 am #519737Hi,
Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.
Regards,
RikardOctober 16, 2015 at 4:01 pm #520081Here you go. Info below. Thanks!
October 18, 2015 at 6:41 am #520513Hi,
I tried uploading the Kriesi logo twice without any problems, could you try contacting your host about this? They will likely have more information on why you are getting an internal server error. You could also try to empty your browser cache or try another browser to see if it works better then.
Thanks,
RikardOctober 20, 2015 at 1:48 am #521285Thanks Rikard for checking! I’ll contact my hosting provider.
October 20, 2015 at 3:42 am #521312Hi!
Great, please keep us posted on any updates.
Also if possible it might be best that you create your own thread then post a link to it in your next response.
Cheers!
DakeOctober 30, 2015 at 5:35 am #527258Hi
I am having the same issue.
I have deactivate all plugin and still am not able to upload images.
I also tried via FTP. Please adviseOctober 30, 2015 at 3:54 pm #527498Hi!
@jgreenblatt Do you mind creating a new thread and posting temporary admin logins privately?
If you post them here, they would be visible to the OP.Best regards,
YigitOctober 30, 2015 at 4:32 pm #527533October 30, 2015 at 4:34 pm #527536Hey!
We will keep this thread open for the OP and will look into to your thread. Please do not redirect from one thread to another :)
Cheers!
YigitNovember 2, 2015 at 11:50 am #528350any progress here?
November 3, 2015 at 5:03 am #528974Hi,
Let’s stick to your other thread, there’s no point having two threads for one problem.
Best regards,
RikardNovember 6, 2015 at 2:08 am #531304Hey,
I’m still encountering this issue. However, I’m now receiving the following error after deactivating the “EWWW Image Optimizer” plugin.
Fatal error: Maximum execution time of 30 seconds exceeded in /home/content/67/11504967/html/wp-includes/class-wp-image-editor.php on line 405
I know one moderator stated to create a new thread but I wanted to responded here to inform everyone.
Thanks in advance for the help!
November 7, 2015 at 8:40 am #531804Hey!
Please increase the max execution time value. Add this in the .htaccess file:
<IfModule mod_php5.c> php_value max_execution_time 300 </IfModule>
Or ask your hosting provider to increase it for you.
Best regards,
IsmaelNovember 7, 2015 at 10:36 pm #531939Currently my htaccess file looks like this.
Where and how do I make the changes# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule># END WordPress
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule># END WordPress
November 9, 2015 at 6:18 am #532358Hi,
Please try it at the very top of the file to see if it works.
Best regards,
RikardNovember 13, 2015 at 7:27 pm #535691* RESOLVED– I just got off the phone with my hosting provider godaddy.com and they increased my execution time. Apparently they have a tool that is much more effective than changing the .htaccess. I can now upload images without issue.
————————————————————————————————————————————————————————————————–
I have the same problem. Here is my log error:[13-Nov-2015 17:25:30 UTC] PHP Fatal error: Maximum execution time of 30 seconds exceeded in /home/content/p3pnexwpnas01_data01/56/2940256/html/wp-includes/class-wp-image-editor.php on line 423
I tried the .htaccess file change. It doesn’t seem to have had any effect.
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule># END WordPress
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase //
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . //index.php [L]
</IfModule>
# END WordPress
<IfModule mod_php5.c>
php_value max_execution_time 300
</IfModule>What else can I try?
- This reply was modified 9 years ago by dthorst. Reason: Resolved
November 16, 2015 at 6:16 am #536295November 16, 2015 at 5:13 pm #536667It’s all fixed. That’s why I came back in and edited my post at the top. Thanks for checking but I was able to figure things out by contacting my hosting provider. Based on some of the other people that have messaged on this subject I thought it would be helpful to leave my post up showing that I had found the correct solution. I love your product by the way.
November 17, 2015 at 9:08 am #537169 -
AuthorPosts
- You must be logged in to reply to this topic.