Viewing 6 posts - 1 through 6 (of 6 total)
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  • March 18, 2016 at 10:51 pm #600565
    kprice2690

    i know this has been asked multiple times before and i have went through the threads trying the various options. I am having a problem uploading images that are bigger than 1000px. when i try in the default theme with a larger image, it works just fine. If i upload an image thats 975px wide, it works. I need help.

    things i have tried:
    -deactivating all plugins
    -adding to the memory limits
    -checked default theme to make sure i could upload the image there, which i can just fine.

    March 21, 2016 at 5:57 am #601019
    Rikard

    Hi kprice2690,

    Could you upload an image which you are having problems with to a service like imgur.com so that we can try from our end please?

    Thanks,
    Rikard

    March 21, 2016 at 2:58 pm #601258
    kprice2690

    an image of what, the error? Can you just login and replicate the issue?

    March 21, 2016 at 4:38 pm #601338
    Jordan

    Hi!

    No, we are asking for one of the images you are having an issue with uploading. That way we can use the same image and try uploading it ourselves on your site.

    Best regards,
    Jordan

    March 22, 2016 at 9:17 pm #602123
    kprice2690

    This is now working. Im not sure what changed.

    thank you!

    March 22, 2016 at 9:38 pm #602133
    Basilis

    Hey!

    Glad it got it worked out.
    Please let us know if we can do anything else for u

    Regards,
    Basilis

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