Viewing 4 posts - 1 through 4 (of 4 total)
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  • January 20, 2019 at 5:19 pm #1056195
    Johnny

    Hi there!

    I recently updated to the latest version of the enfold theme. I tried to add some code to functions-enfold.php and straight after it said fatal error now my website (grzzly.xyz) is not working at all.

    I would appreciate it if you could help me with this issue. Thanks

    Johnny

    • This topic was modified 5 years, 11 months ago by Johnny.
    January 20, 2019 at 6:00 pm #1056213
    Mike

    Hey Johnny,
    Try logging in with FTP and remove the code you added, If you don’t know your FTP you can use the file manger in your cPanel.
    If you would like help with this, then include FTP or cPanel access in the Private Content area, and let us know what the code was that you added.

    Best regards,
    Mike

    January 29, 2019 at 6:22 pm #1060132
    Johnny

    Hi Mike, thanks for getting back to me.

    I am going to give you my cPanel log in details in the private content link as I am not sure how to log in to the FTP.
    The folder is grzzly.xyz , please help me check the error log as well. I have already tried to re upload a new functions-enfold.php file as well but still not working.

    Thanks in advance.

    January 30, 2019 at 12:50 am #1060273
    Mike

    Hi,
    Thank you, but unfortunately you didn’t include a user name, the one in your first post doesn’t work for your cPanel.
    Please check.

    Best regards,
    Mike

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