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AuthorPosts
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March 27, 2018 at 9:15 am #933479
Hi,
Can someone help me :)
I updated the theme to 4.2.6 this morning within the dashboard, and now when i access our siteI get the following error message;
This page isn’t working
http://www.topsigns.net is currently unable to handle this request.
HTTP ERROR 500Please can someone help? All i did was update the theme, am running wordpress 4.9.4 as well
March 27, 2018 at 9:22 am #933485Hey Gavin,
Sure, can you give us temporary admin access and ftp access? so we can try to debug and check further.
Best regards,
NikkoMarch 27, 2018 at 9:24 am #933490Sure, how do i send you over the details ?
March 27, 2018 at 9:27 am #933493Posted in private content, can you confirm you have it.
March 27, 2018 at 9:41 am #933502Hi,
Yes, I can confirm it, thanks for providing the admin and ftp access.
Best regards,
NikkoMarch 27, 2018 at 10:21 am #933540Hi,
This is fixed now, I have applied the solution on this thread: https://kriesi.at/support/topic/fatal-error-cant-use-function-return-value-enfold-header-php-on-line-6/#post-922937
Let us know if you need further assistance :)Best regards,
NikkoMarch 27, 2018 at 10:23 am #933541Thank you sooo much for fixing this for me :)
Can you please confirm what the issue was so i know for future reference.
I am slight relucant to upgrade to the new update of enfold :(
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This reply was modified 7 years, 7 months ago by
Gavin Dixon.
March 27, 2018 at 10:29 am #933545Hi,
You’re very much welcome, the thread/link I posted above is the issue and the solution I applied is also there. :)
Best regards,
NikkoMarch 27, 2018 at 10:38 am #933549Thanks, I was originally updating the theme to fix the issue with the infamous Instagram Feed.
I see having updated the theme to the latest, has not fixed this issue?Our instagram feed is on the footer of the website.
Is there a fix for this now?
Thank you.
March 27, 2018 at 11:01 am #933563Hi,
Yes, there’s also a fix for that and I have applied it on your site. You can find the solution on this thread: https://kriesi.at/support/topic/enfold-instagram-widget-not-working-enfold-4-2-6-php-7-2/#post-926761 :)
Best regards,
Nikko -
This reply was modified 7 years, 7 months ago by
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